Cookie policy

Detailed information

• What is a cookie?

  A ‘cookie’ is a small text file containing information which is stored on your computer or mobile device. Cookies are used for technical reasons and to facilitate your use of SAS’ websites and applications, and may be stored for varying lengths of time on your browser or device. “Persistent cookies” will remain stored on your computer or device until deleted or until they reach their expiry date. It can thereafter be used to customize this website based on the user’s choices and interests. “Session cookies” are not saved once you close your browser. When you visit a website or application, session cookies are sent between your computer and the server to collect information. For more information about how cookies work and how to manage them, please refer to your browser’s ‘help’ section. 
  

  We are continuously working to improve our SAS’ websites and our applications. In order to do this, we use tools like Google Analytics and Adobe Analytics to analyze our users’ behavior.
  

  To access all of this site's functionality, your browser settings should be set to allow JavaScript. If you have JavaScript turned off, you will not be able to view the SAS website. The browser settings are often found under ‘settings’ in your browser.

• How we use cookies

  We use cookies and other identifiers to enhance your browsing experience and make your experience with us as enjoyable as possible, for example by:

  • recognizing when you log in and your preferred settings;
    
  • evaluating user behavior so that we can make improvements; and
    
  • analyzing your searches and other behavior while visiting our site to serve you content which we believe improves your experience of our site, and to display appropriate advertising when you visit other selected websites (for more information on the latter, see “Online behavioral advertising”.
• Online behavioral advertizing

  Online behavioral advertising is a way of serving advertisements on the websites you visit and making them more relevant to you and your interests.
  

  These cookies and other technologies are used to identify your interests based on your searches and other behavior while visiting our site. We may share this information with our trusted media, advertising and analytics partners so we can display relevant and personalized advertising suited for you.

  To manage your cookie preferences while visiting our site, please see below under “How to manage your cookie preferences”.
  

• Personal data

  Personal data means any information relating to you as a natural person and through which you can be identified directly or indirectly, such as your name, photo or ID number. 
  

  We are committed to protecting your privacy and freedom and will only process personal data in accordance with the applicable data protection legislation. How we process your personal data depends on whether you are a member of the EuroBonus program, a Profile Account holder or a visitor of the SAS websites or applications.
  

  We have in each case aimed at describing how we process personal data as transparently and clearly as possible in the below privacy policies. We invite you to read the policy applicable to you thoroughly and to contact us if you should have any questions.
  

  • If you are a member of the EuroBonus program, please see our Privacy Policy for EuroBonus members.  
  • If hold a Profile Account, please see our Privacy Policy for Profile Account holders. 
• How to manage your cookie preferences

  If you do not wish to accept cookies you can change your browser’s settings to automatically deny the storage of cookies or to inform you when a website wants to store cookies on your computer. Previously stored cookies can also be deleted through the browser. More information can be found through your browser’s support section.

  Please note that, if cookies are deleted or declined: 

  • certain areas and functions on this website require cookies and may not function; and
  •  we may no longer recognize your preferences in relation to our use of cookies and other technologies described herein, including in relation to personalized communication, and may ask for your preferences again.

  For more information regarding the cookies used on this website please contact us dataprotectionofficer@sas.se. 

  You can at any time manage your data preferences in relation to our use of cookies and similar technologies:

• Which cookies do we use version?

  The tables below set out the specific cookies that are used on our website and mobile app, respectively. The tables also set out the purpose of each cookie.

  If you wish to manage or opt out of using cookies, you can do so by setting you browser to not accept certain or all cookies. For how to do this, please see your browser’s help information or visit aboutcookies.org. If you choose to do so we cannot guarantee that our website will work properly, and we cannot be held responsible for any errors you may experience.The list below set out the specific cookies that are used on our website and mobile app, respectively. 

  Cookie	Purpose
  Website cookie for Adobe Audience Manager: aam_uuid Demdex cookie dextp Cookie dst Cookie _dp Cookie	Audience Manager sets this cookie to assign a unique ID to a site visitor. The demdex cookie helps Audience Manger perform basic functions such as visitor identification, ID synchronization, segmentation, modeling, reporting, etc
  Website cookie for Adobe Target: mbox	Adobe Target uses cookies to give website operators the ability to test which online content and offers are more relevant to visitors.
  Website cookie for Advertising Fr	Used by Facebook to provide various advertising services, including real-time bids from third party advertisers.
  Website cookie for Adobe Analytics: AMCV_###@AdobeOrg s_cc s_cc s_sq s_vi s_fid	Adobe Analytics uses cookies to differentiate requests from different browsers and to store helpful information that an application can use later. They may also be used to associate browsing information to customer records.
  Website cookie _gcl_aw _gcl_dc	The purpose is to measure the impact of an ad as well as target ads to the user.
  Website cookie _ga _gid _gat AMP_TOKEN _gac_	Determine which domain to measure, distinguish unique users, calculate the traffic and frequency of visit, traffic source information, determine the start and end of a session
  Website cookie MUID MUIDB	Widely used by Microsoft as a unique ID for a user.
  Website cookie TPAccountAdminStatus	The site uses the information to improve user experience based on the profile of the logged in account
  Website cookie WT_FPC	System cookie for site content management
  Website cookie SAS_CUP_PROFILE	This cookie saves the profile information for better browsing experience and using of profile data for various activities performed by the user
  Website cookie hasacceptedcookies	This cookie ensures that the request to accept cookie policy is not prompted again
  Website cookie WT_CUP_LOGGED_IN	This cookie is used to check if the user is already logged in
  Website cookie NEW_SAS_SSO_LOGGEDIN	This cookie is used for single sign on so that the login is not prompted again once the user has logged in
  Website cookie UserMarket	This cookie captures the market from which the user is using the website for better user experience when the visit the site again
  Website cookie ChosenTPAccount	Captures the TravelPass account chosen by the user to remember for different user flows
  Website cookie ASP.NET_SessionId	Captures the session id so that it can remember the preferences of the user
  Website cookie UserLanguage	Captures the language selected by the user. This is to ensure user does not have to select the language on every visit
  Website cookie SSO_Login_Success	Capture if single sign on was successful and use it for a better experience
  Website cookie SAS_TEMP_LOGIN	Capture if the login is temporary to help manage consent popup
  Website cookie SIP.DarkSite SIP.CrisisWeb	Display dark site in case of crisis
  Website cookie SIP_FRAS FRAS_Session BookingPageRefresh awardJourneyNumber ESERVICE_COOKIE	Saves the ancillary purchase detail for user flow
  Website cookie SASLastSearch	Information about the last journey search for pre-filling the query in case of a return
  Website cookie _language _country	Persist user’s language preference and in apache page routing
  Website cookie _origin	Used to retain origin selection from market selector
  Website cookie search	Used to prefill CEP (Complex Event Processing) when user lands back on homepage
  Website cookie bookingFlow	Used as backup data when session is lost after payment redirection.
  Website cookie LOGIN_AUTH PROFILE_ID NEW_SAS_SSO_LOGGEDIN	Used to retain login details
  Mobile App Tracking information	Mobile App shares a unique ID (based on EB number and device) to track unique actions for statistical purposes
  Facebook Software Development kit (SDK)	Mobile App has a facebook SDK in booking flow to track the booking search activity
  HockeyApp Crash reporting	Capture general non-identifiable crash metadata for analyzing crash reports
  Usablenet cookies	For rebooking flow, app uses cookies to rebook and cancel a booking.