Travel extras

본 이용 약관은 SAS 일반 운송 약관의 일부를 구성합니다.
구매한 여행 부가 서비스는 취소할 수 없으며, 이를 사용하지 않더라도 환불되지 않습니다.

• 여행 부가 서비스는 유연한 취소 옵션이 포함된 항공권을 구매하지 않는 경우 환불되지 않습니다. 예약 후 구매한 여행 부가 서비스(예: 나의 예약 또는 체크인 시)는 이 규정에 따라 환불되지 않습니다.

• 여행이 SAS 사유로 취소 또는 재예약되었거나, 본 조건에 따라 SAS가 여행 부가 서비스를 제공하지 않은 경우

• 환불을 받을 수 있는 경우, 지불한 해당 여행 부가 서비스 요금이 환불됩니다.

• 환불은 여정의 마지막 항공편 이용 후 60일 이내에 요청해야 합니다. 환불 신청

• 여행 부가 서비스는 사용하지 않더라도 환불되지 않습니다.

• SAS는 데이터 시스템 등의 오류로 인해 여행 부가 서비스를 구매할 수 없거나 구매가 지연되는 경우 그에 따른 결과에 대해 어떠한 책임도 지지 않습니다. 이는 오류의 책임이 SAS 또는 다른 당사자에게 있는지 여부와 관계없이 적용됩니다.

• SAS는 사전 통지 여부에 관계없이 구매 전 언제든지 여행 부가 서비스 요금 및 약관을 변경할 수 있습니다.

You get the opportunity to pre-select your preferred seating on your SAS operated flight when you travel in SAS Go, Plus and Business.

Additions or exceptions from general terms & conditions

• When buying this service, you get access to a seating category (Aisle, Window, Middle seat) in the service class specified of your ticket. Note that the selected row may be slightly changed (e.g. 3A -> 7A) at any time with no right to refund.

• If you reebok your ticket, the pre-selected seat is transferable to a new SAS flight if the routing is the same (same origin, destination and transfer airport) and the seating category is unchanged.

• If the ticket is canceled by you, the fee for your pre-selected seat is not refunded.
  Note that specific requirements apply for passengers selecting exit row seats where the passenger need to fulfill certain security requirements set out by SAS. When requesting an exit row seat, you will be asked to verify your eligibility. SAS has the sole discretion to determine whether a passenger meets the requirements. If the passenger does not meet these requirements, they will be re-assigned, and the amount paid will not be refunded.

Additions or exceptions from general terms & conditions

If you want to purchase an Extra Seat, here is what you need to know.

• You can only buy the seat(s) right next to your seat and no more than two Extra Seats.

• If you rebook or cancel your travel, the fee for the Extra Seat is not refundable. The Extra Seat is not transferable to a new flight if you rebook your ticket.

• In case of any irregularity, such as but not limited to aircraft change, delays or cancellations, either on your flight or on another flight where passengers need to be rebooked to your flight, the Extra Seat(s) might be lost due to safety or operational reasons. In such cases you are entitled to a refund representing the amount paid for the Extra Seat(s).

• Please note that passengers are always prioritized over Extra Seat(s)
  Applications for refunds must be made no later than two (2) months from the original date of travel.

You get the opportunity to add extra checked baggage for your flight beyond what is included in your ticket and your EuroBonus tier.

Additions or exceptions from general terms & conditions

• If you rebook your ticket, the extra baggage is transferable to a new SAS flight if the Origin and Destination are the same.

• If the ticket is canceled by you, the fee for your extra baggage will only be refunded if the ticket is refundable (i.e. no refund for a non-refundable ticket).

• You are not entitled to a refund of the fee for the extra baggage if your baggage is delayed or damaged or lost.

You get the opportunity to pre-order meals which will be served during the flight when you travel in SAS Go within Scandinavia and Europe.

Additions or exceptions from general terms & conditions

• If you reebok your ticket, the pre-ordered meal is not transferable to a new SAS flight. If the ticket is canceled by you, the fee for your pre-ordered meal is not refunded.

• If a meal is pre-ordered and an upgrade is granted through bidding, the ordinary meal service of the new service class will be served instead of the pre-ordered meal. The pre-order meal will not be refunded.

• If a meal is pre-ordered, late upgrade at check-in or gate is not possible.

You are welcome to visit SAS' lounges to eat, work or relax on your departure or transit airport when you travel in SAS Go. Access to the lounge is valid up to 3 hours before your departure time.

Additions or exceptions from general terms & conditions

• If you rebook your ticket, you can't transfer your lounge access to your new SAS flight and you won't get a refund for your lounge access.

You get the opportunity to use the fast track at the airport, to save time in the security check.

Additions or exceptions from general terms and conditions

If you reebok your ticket, the fast track access is not transferable to a new SAS flight. If the ticket is canceled by you, the fee for your lounge access is not refunded.

You get the opportunity to reduce your environmental impact by replacing fossil fuel with biofuel.

Additions or exceptions from general terms & conditions

No additions or exceptions for this Travel Extra, See ´General Terms & Conditions at the top of this page.

You get the opportunity to bid for or buy an SAS upgrade on SAS’ website or buy an SAS Upgrade at the Airport.

SAS upgrade is an option to upgrade your comfort on your trip to SAS Plus or SAS Business. View full version of terms & conditions for SAS Upgrade

Everyone should have a great trip when they fly with us. This is why we've partnered with Cover Genius to offer travel insurance tailored to the modern traveler.

Personal data means any information relating to you as a natural person and through which you can be identified directly or indirectly, such as your name, photo or ID number.

We are committed to protecting your privacy and only process personal data in accordance with the applicable data protection legislation. How we process your personal data depends on whether you are a member of the EuroBonus program or are a Profile Account holder or a traveler without any particular membership or account with us.

We have aimed at describing how we process personal data as transparently and clearly as possible in the below privacy policies. We invite you to read the policy applicable to you thoroughly and to contact our Data Protection Officer at dataprotectionofficer@sas.se if you have any questions.

If you are a member of the EuroBonus program, please see our Privacy Policy for EuroBonus members. If you hold a Profile Account, please see our Privacy Policy for Profile Account holders. If you are a traveler without any particular membership or account with us, we will process your personal data as described in our General Privacy Policy.

SAS has taken out insolvency protection with Skandinaviska Enskilda Banken AB.

Travellers may contact this entity, or where applicable, the competent authority Kammarkollegiet, Birger Jarlsgatan 16, 114 34 Stockholm,
08-700 08 00, registratur@kammarkollegiet.se
if the services are denied because of SAS insolvency.

Note: This insolvency protection does not cover contracts with parties other than SAS, which can be performed despite SAS insolvency.

Directive (EU) 2015/2302 as transposed into the national law.