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Make a group reservation
Order a receipt for your flight
Reimbursement in case of death
Certificate delayed / canceled flight
Medical certificate for pregnant passengers (PDF, 59KB)
Medical certificate if pregnant with twins (PDF, 59KB)
Certificate for transportation of Animals (DOC, 113KB)
Apply for medical approval before your trip (MEDIF)
Request assistance
Service animal registration
Wheelchair registration
Oxygen registration
Handling Advice for Unaccompanied Minor (PDF, 752KB)
Expenses related to canceled or delayed flight
EU compensation
Baggage
Denied boarding or downgrading
Other matters
Check status of your delayed baggage