1 / 3

Get delayed or canceled flight certificate

If your flight was delayed or canceled, fill in the details below and we’ll send you a flight delay certificate.

Booking details

* Required information

Booking reference: undefined
Flight number: undefined
Date of departure: undefined

Fill in your booking details below.

Please complete the following fields to continue
  • Booking reference:

    We could not verify your booking reference. In order to check you have the correct booking reference, check your e-ticket or itinerary you received by email or log in to your SAS app and check your flight log. For upcoming flights you can also find the booking reference in “Manage my booking”. Note that your booking reference has 6 characters. If you still need help, contact Customer Service via chat or call

Enter your booking reference
Enter your flight number
Enter a valid date

Please complete all required fields

Contact information

* Required information


Enter the email address that was used when you made the booking.

Please add a first name
Please add a last name
Please add a valid email address

Please complete all required fields
You must certify that the information provided is true and correct
You must accept SAS’ Terms & Conditions

Read more about how SAS handle your personal data in our Privacy Policy

Please complete all required fields