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SUGGESTIONS

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        Due to the high volume of refund and SAS Travel voucher requests, the processing time is longer than expected. Once yours is complete, we'll let you know. 

      Check the status of your submitted refund request

      If you haven’t requested a refund, but would like to do so, you can apply for a refund in My Bookings by entering your booking reference and last name.

      If you have made a refund request through a travel agent or a charter company, please contact them for assistance.

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      Europe

      Customer Service / EuroBonus

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      Opening hours:

      EuroBonus Gold/Diamond, Extended opening hours.

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      SAS Corporate Sales Center

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      Opening hours:

      Denmark

      Customer Service / EuroBonus

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      Opening hours:

      SAS Corporate Sales Center

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      Norway

      Customer Service / EuroBonus

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      Opening hours:

      SAS Corporate Sales Center

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      Opening hours:

      Sweden

      Customer Service / EuroBonus

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      Opening hours:

      SAS Corporate Sales Center

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      Opening hours:

      Asia

      Customer Service / EuroBonus

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      Opening hours:

      US

      Customer Service / EuroBonus

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      Opening hours:

      SAS Group Sales

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      Refunds

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