Upgrade your travel class with Star Alliance

This information notice summarizes the regulations when you upgrade your travel class with Star Alliance.

  • Confirmed upgrade is valid from the booking classes B, S, Y class to SAS Business class on intercontinental flights.

  • Not valid on domestic and Scandinavian, to/from Finland nor on other European routes.

  • Not valid for Travel Pass/Travel Pass Corporate reservations.

  • Not valid on reservations made for points on regular tickets.

  • Infants are permitted and free of charge.

  • Standby upgrade at gate for points is still available, starting at 25 000 points per flight.

  • The same number of points is required for upgrade on SAS whether the passengers are adults or children.

  • Changes or cancellations cannot be done online, you must contact Member Service and a service fee will apply.

  • An eligible flight in a valid class must be booked and confirmed in the reservation.

  • Can be booked up until 24 hours prior to respective flights departure.

  • The reservation must be ticketed, irrespectively if it is an e-ticket or a paper ticket.

  • The original class booked applies as the basis for points, regardless of upgrades.

  • The same number of points is required for upgrades, whether the passengers are adults or children.

  • Maximum two flights and four passengers can be upgraded in one reservation.

  • Upgrade to the next premium cabin only.

  • Upgrade are not available on codeshare flights.

  • Upgrades are not guaranteed and may not be available on all flights.

  • Upgrades are based on the availability and only possible on the operating carriers.

  • Member will earn points according to the original reservation.

  • Member, paying for the upgrade with points from his/her account, does not need to participate in the journey.

  • The traveler receives travel/service benefits based on upgraded class, e.g. check-in counters, priority baggage, baggage allowance and lounge access.

  • Changes cannot be performed online, member must contact each operating airline's call center.

  • Changes of a confirmed upgrade, without losing expired points, can only be done to another flight with the same airline/date/routing (same airport codes). For changes to another airline/date/routing, a cancellation must be performed and a new reservation must be made.

  • The Star Alliance Upgrade Award is based on segment by segment. Note, traffic between/within zones may not always be operated by Star Alliance.

  • For cancellation and rebooking please contact the operating carrier directly.

  • Capacity restrictions apply and upgrades from certain types of fares are not permissible. ot all participating airlines allows upgrade for infants.

  • Number of seats available is limited, and please note – not available at gate on standby basis.