Get delayed or canceled flight certificate

If your flight was delayed or canceled, fill in the details below and we’ll send you a flight delay certificate.

* Required information

Booking reference: undefined

Flight number: undefined

Date of departure: undefined

Fill in your booking details below.

Booking reference:
We could not verify your booking reference. In order to check you have the correct booking reference, check your e-ticket or itinerary you received by email or log in to your SAS app and check your flight log. For upcoming flights you can also find the booking reference in “Manage my booking”. Note that your booking reference has 6 characters. If you still need help, contact Customer Service via chat or call

The trip was booked through a charter operator

Booking reference (e.g. XCYEO5) *

Enter your booking reference

Flight number (e.g. SK0123) *

Enter your flight number

Date of departure *

Enter a valid date

Please complete all required fields

* Required information

Name:

Email:

Enter the email address that was used when you made the booking.

First name *

Please add a first name

Last name *

Please add a last name

Email *

Please add a valid email address

Please complete all required fields

I certify that the information provided is true and correct*

You must certify that the information provided is true and correct

You must accept SAS’ Terms & Conditions

Read more about how SAS handle your personal data in our Privacy Policy

Please complete all required fields