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Make a group reservation
Order a receipt for your flight
Reimbursement in case of death
Flight delayed certificate
Medical certificate for pregnant passengers (PDF, 59KB)
Medical certificate if pregnant with twins (PDF, 59KB)
Certificate for transportation of Animals (DOC, 113KB)
Apply for medical approval before your trip (MEDIF)
Request assistance
Service animal registration
Wheelchair registration
Oxygen registration
Handling Advice for Unaccompanied Minor (PDF, 752KB)
Delayed or canceled flight
EU261
Baggage
Denied boarding or downgrading
Other matters
Check status of your delayed baggage