Skip to main content
  • Onboard
  • Book
    • Book Flight
      • Low fare calendar
      • SAS Youth tickets
      • Unaccompanied Minors
      • Group trips
      • Travel Extras
      • Destinations
    • SAS For Business
      • Book corporate trip
    • Partners
      • Car rental (earn points)
      • Car rental (use points)
      • Hotels (earn points)
      • Hotels (use points)
  • Check in
  • My bookings
  • Travel info
    • Plan your trip
      • Passport, ID and visa
      • Baggage
      • Check-in options
      • Traveling with children
    • At the airport
      • Flight information
      • Security control
      • Fast Track
      • Lounges
    • Onboard
      • Travel classes
      • Comfort & seats
      • Food & beverages
      • Internet access & WiFi
    • Show all travel info
      • Digital services
      • Special travel needs
      • Special meals
      • Traveling with pets
      • Ticket types
  • SAS EuroBonus
    • Join EuroBonus
      • Program overview
      • Membership levels
      • Earn points
      • Use points
      • Missing points
      • Point sharing
    • Read more about SAS EuroBonus
      • SAS Bonus finder
      • Star Alliance award trips
      • Member offers
  • Customer service
  • Contact us
  • Contact forms
  • Flight disruptions
    • Your flight is canceled
    • Your flight is delayed
  • Cancellation & refund
  • Change your ticket
  • Contact us
    • Contact forms
  • Lost & found
  • Money-back guarantee
  • Baggage issues
    • Damaged baggage
    • Delayed or lost baggage

Contact forms

Report a Login issue. If you're having trouble logging in or with your password, please contact SAS Customer Service.

Choose a subject

Booking related

  • Make a group reservation

  • Order a receipt for your flight

  • Reimbursement in case of death

Certificates

  • Flight delayed certificate

  • Medical certificate for pregnant passengers (PDF, 59KB)

  • Medical certificate if pregnant with twins (PDF, 59KB)

  • Certificate for transportation of Animals (DOC, 113KB)

Special travel needs

  • Apply for medical approval before your trip (MEDIF)

  • Request assistance

  • Service animal registration

  • Wheelchair registration

  • Oxygen registration

  • Handling Advice for Unaccompanied Minor (PDF, 752KB)

Apply for compensation

  • Delayed or cancelled flight

  • EU261

  • Baggage

  • Denied boarding

  • Other matters

Other

  • Check status of your delayed baggage

  • Traffic information

    • Operating flights
    • Flight disruptions
  • Customer service

    • Contact us
    • FAQ
  • SAS For Business

    • Join SAS For Business
    • Program benefits
    • Agent information
  • Fly with Us

    • Sustainability
    • Star Alliance
    • Travel during Covid-19
  • About Us

    • SAS Group
    • Newsroom
    • Working at SAS
    • SAS Cargo
  • Inspiration

    • Themes
    • Destinations
    • Flight routes
    • Scandinavian Traveler

Indicates an external site that may or may not meet accessibility guidelines.

    • Terms of Use
    • Conditions of carriage
    • Cookies
    • Manage my data
    • Follow Us
    © 2023 Scandinavian Airlines System Denmark-Norway-Sweden, org.nr 902001-7720, 195 87 Stockholm