Cancellation & refund | SAS

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Cancellation & refund
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- Cancellation & refund
  
  If you booked your trip on our website or through SAS Customer Service, you can cancel your booking below. Your ticket will be refunded according to the terms of your ticket.
  
  If you've booked a round trip ticket and only want to fly one way, you will get a refund for the part not used, according to the terms of your ticket. For cancellation within 24 hours of booking, please refer to the 24-hour money back guarantee.
  
  Cancel your booking
  Detailed information
  
  Within Europe
  
  Outside Europe
  
  SAS Go light and SAS Go Smart
  
  Only taxes and fees are refundable.
  
  Domestic/International fees* are non-refundable.
  
  * US: International surcharge. Japan: Fuel surcharge.
  
  SAS Plus Smart and SAS Plus pro
  
  SAS Plus Pro is fully refundable.
  
  SAS Plus Smart can be refunded for a fee.
  
  SAS Business Smart and sas business pro
  
  SAS Business Pro is fully refundable.
  
  SAS Business Smart can be refunded for a fee.
  
  Exceptions
  
  Award trip cancellation
  
  How to cancel award trips
  
  Go to My bookings.
  
  Select "Cancel booking".
  
  The trip will be canceled and any refundable taxes will be credited to your account within 3–4 business days.
  
  Any valid EuroBonus points will be automatically returned to your EuroBonus account.
  
  You can cancel award trips up to 24 hours before departure.
  
  Cancel your Award Trip