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Most of SAS tickets are refundable. Our 24-hour flexible booking policy allows you to cancel your flight within 24 hours of booking at no charge.
Most of SAS tickets are refundable except for SAS Go Light and SAS Go Smart, which are non-refundable. More information about the refund rules can be found below (see section Detailed information).
If you've booked a round trip ticket and only want to fly one way, you will get a refund for the part not used, according to the terms of your ticket. For cancellation within 24 hours of booking, please refer to the 24-hour money back guarantee.
Your refund will be calculated based on the ticket rules and conditions of carriage.
If you have requested a refund/voucher you can check the status of your request here.
Due to the situation with COVID-19 we’re offering customers to cancel their booking and receive a voucher in the value equivalent to their original booking. The voucher is valid for 12 months from the date of issue. It can be used to book a new flight to any of our destinations or to buy travel extras.
Read more about the terms to receive the voucher