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Latest updates

(Page updated 24SEP20 15:30 CET) 
Information will only be available in English.

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    Customers returning home within the next 3 days

    If you are holding a reservation for homebound travel within the next 3 days, you may use this priority number for assistance: 00 46 8 797 4100. All other services for later travel will be referred to our ordinary Customer Service number.

Flight status

Find information about which flights are canceled or planned to operate.

View canceled flights

View operating flights

Refund status

If you have a requested a refund/voucher you can check the status of your request here

If your flight is canceled

  • Refund options
  • Rebooking
  • Passenger rights

If you don’t want to travel

  • Rebook trip without a change fee for bookings made between 05 March-30 June 2020
  • Cancel trip and get a SAS Travel Voucher
  • Apply for a refund based on the ticket rules

If you want to travel

  • View current traffic program
  • Mandatory to wear a face mask
  • Entry restrictions
  • Buy new ticket without change fee in SAS Plus

Changes to our services

  • Carry-on
  • EuroBonus
  • Fast Track
  • Food and beverages
  • SAS Lounges
  • SAS Upgrade
  • Unaccompanied minor – children traveling alone

Other information

  • Change of airport in Berlin 08 November 2020
  • Stockholm Arlanda Terminal 4 temporarily closed
  • Through check-in between SAS and Norwegian on domestic flights within Norway
  • Temporarily closure of Terminal 1 at Nice airport
  • Runway closure at Bologna (BLQ) airport 16 Sep – 20 Sep 2020