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Coronavirus (COVID-19) updates

Latest updates

(Page updated 30MAR20 13:23 CET) 
Information will only be available in English.

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    Customers returning home within the next 3 days

    (Published 16MAR20 08:00)
    If you are holding a reservation for homebound travel within the next 3 days, you may use this priority number for assistance: 00 46 8 797 4100. All other services for later travel will be referred to our ordinary Customer Service number.


Extra flights from Spain 30-31 March 2020

(Updated 30MAR20)

30 March 2020
SK6072 Las Palmas - Stockholm 14:40 - 21:35

30 March 2020
SK6071 Alicante-Stockholm 10:55 - 14:50

31 March 2020
SK6071 Alicante-Stockholm 10.:5 - 14:50

31 March 2020
SK6072 Malaga-Stockholm 10:40 - 14:50


Flight status/Information

(Published 15MAR20 - Updated 26MAR20)

You can now find information regarding which of our flights that are planned to operate or are canceled on the links below. 
Please note that we might add flights to the list, and we advise our travelers to keep updated. 
All affected passengers will be notified. 

View canceled flights

View operating flights

Refund options

  • Receive a voucher for flights not yet canceled
  • Apply for refund

Rebooking free of charge

  • New tickets - Buy new tickets without change fee
  • Existing tickets - Rebooking options for travel to/from Europe, US and Asia

Adjustment to SAS traffic program

  • SAS temporarily halt most of the traffic - View current traffic program
  • Flights to/from Europe
  • Flights to/from US
  • Flights to/from Tokyo
  • Flights to/from Italy
  • Flights to/from Beijing and Shanghai
  • Flights to/from Hongkong

Entry restrictions

  • The European Union (EU)
  • Denmark
  • Norway
  • Sweden
  • Details per country and region
  • National ID control on all SAS international flights

Temporary changes to our services

  • Unaccompanied minor - Children traveling alone
  • Food and beverages
  • SAS Lounges
  • SAS Upgrade
  • Fast Track

Other information

  • Through check-in between SAS and Norwegian on domestic flights within Norway
  • Temporarily closure of terminal 1 at Nice airport
  • Runway closure at Bologna (BLQ) airport 16Sep-20Sep 2020