Latest updates

If your flight is canceled, we offer you a SAS Travel Voucher of the full value of your booking. You can use the voucher to start making new travel plans and book a flight to any of our destinations, at any time you choose. 

If you haven’t used the voucher before it expires, it is refundable.

SAS Travel Voucher

• will be sent to you in 7 days once the request is made. 
• is valid for 12 months from the date of issue.
• is refundable after 12 months.
• can be used to travel anytime you choose, as long as the booking is made before the voucher expires.
• is valid for travel to any of our destinations.
• can be used by you or another traveler.
• can be used as full or partial payment on our website. Any remaining value will remain on the voucher until it expires.

Read the full terms & conditions.

Not valid for bookings paid partly or fully with EuroBonus points. For corporate bookings made directly with SAS, please contact Customer Service for assistance.

Proceed with voucher request

Other options

If you don’t want a voucher, you can apply for a refund instead. Proceed with refund request.

If you made your reservation through a Travel Agent, please read more here.

If your flight has been canceled and you need to travel, please call us so we can find a solution for you. You can find the telephone number to SAS for your country here

Read more about EU passenger rights here.

Unfortunately, we are unable to provide specific information about entry restrictions imposed by each country due to COVID-19. All customers are responsible for ensuring that they are allowed entry into the country they are travelling from, to or are in transit through.

If you need more information; contact your local authorities or the respective country's embassy and keep yourself updated on the latest entry regulations via IATA Travel Center or Star Alliance

BELGIUM

(Updated 04JUN21)
Valid until further notice

Entry Restrictions
Please note that entry restrictions may be subject to change on short notice.
You are responsible for ensuring that you are allowed entry into the country you are travelling to or are in transit through.

For country specific information see here.

COVID-19 Test Requirements
All passengers from the age of 6 years old, entering or transiting Belgium, and who do not have their main residence in Belgium, must present a Medical Certificate of a negative Coronavirus COVID-19 (PCR) test result.
The test must be taken at the earliest 72 hours before departure from the first point of embarkment.
The Medical Certificate must be issued in Dutch, French, German or English.
This does not apply for passengers transiting through Belgium to non-Schengen countries.

Failure to present a Medical Certificate of a negative COVID-19 (PCR) test will result in denied boarding.

All passengers may be subject to a COVID-19 (PCR) test upon arrival at own expense.

Document Requirements
All passengers travelling to Belgium are obligated to fill in a Passenger Locator Form (PLF) at the earliest 48 hours before arrival, regardless of their departure point and nationality.
The PLF is available in an electronic version here . If, for technical reasons, this is not possible, the PLF may be printed out here.

Passengers failing to comply with this obligation will result in denied boarding.

Quarantine Requirements
Passengers may be subject to self-quarantine decided by the authorities upon arrival.

Any costs in connection with denied boarding or refused entrance will be imposed on the passenger.

 

CHINA

(Updated 17MAY21)

Requirements for customers traveling to China:

Please note that entry restrictions may be subject to change on short notice. You are responsible for ensuring that you are allowed entry into the country you are travelling from, to or are in transit through. 

• All Foreign passengers must hold a visa that has been issued after 28MAR2020. See IATA website for exemptions and more info. 
• All passengers (including Chinese nationals) are required to complete an electronic Customs Health Declaration Form prior to travel and show proof of having completed the form before boarding. The proof must also be shown to authorities upon arrival in China. The proof is a print/ or screenshot of the QR code that you receive when you have completed the electronic declaration.
  
• You complete the form via one of the following channels: WeChat, Mobile App (Android/ iOS versions available), or at http://health.customsapp.com/home/pages/index/index.html
  
• Please complete your Electronic Health Declaration form only after you have checked-in on your flight to China, as you will need to enter your actual seat number in the form. The health declaration is only valid for a limited time, so don’t complete the form to early, especially if you have long transfer time in Copenhagen. Please have the QR code (you receive the QR code when you have completed the Health declaration form) available, as you must present it to the airline at the time of boarding the flight from Copenhagen to China. You can see what documents you need here. 
  
• Please note that the online form does not accept all email addresses (you need to submit your email address to receive the required QR-code). If you are not able to complete the online declaration successfully, kindly use WeChat or download the Mobile App.
  
  
  Updated requirements for coronavirus testing
  
  
• All passengers traveling from Copenhagen to China must hold a negative COVID-19 nucleic acid test result and a negative IgM anti-body test. Both tests must be issued at most (earliest) 48 hours before departure. 
• All passengers traveling in transfer via Copenhagen to China must hold an additional negative Coronavirus (COVID-19) nucleic acid test and a negative IgM anti-body test issued at most (earliest) 48 hours before departure. This additional test must be taken at a facility in the transit country (CPH, Denmark).
• The COVID-19 nucleic acid test and the negative IgM anti-body test shall be carried out at a facility designated or recognized by the overseas Chinese Embassy/ Consulate in the country where you start your journey (please contact the local Chinese Embassy for details). Link to the Chinese embassy in Denmark
  
• You must send information regarding your negative COVID-19 test and the negative IgM anti-body test together with a scanned copy of your passport and flight details (via email or WeChat), to the local Chinese embassy/consulate in the country where you start your jorney.
• A special Health Code (for Chinese nationals) or an Embassy endorsed Health Declaration Form (for foreign nationals) must be obtained from the local Chinese Embassy/Consulate before travel.
• SAS will check the health codes/forms at time of boarding – failure to obtain a health code/form from the embassy prior to travel or holding a code/form that will expire before the person arrives in China, will result in denied boarding from the flight. You can see description and pictures over the required documents here. 
  
• Note: As of 07NOV2020, if you travel to China via Copenhagen, you need to get tested for Coronavirus and get a negative test result, not only in the country of your departure, but also at your transit airport. For test facilities see below. 
• Due to this requirement, plan enough time to obtain and validate the two Covid-19 tests by the Embassy in the transit country (including waiting time).
• Customer from domestic flights in Denmark transferring to flights from Copenhagen to China are not required to be tested at Copenhagen airport if you already have a test not older than 48 hours from your origin destination in Denmark.
• A temperature check will be performed at the departure gate in Copenhagen. 
  
• Those not fulfilling the health requirements set by the Chinese authorities and those showing symptoms of COVID-19 will be denied boarding.
  
• Upon arrival in China you will be tested for COVID-19 and you will be quarantined for 14 days at your own cost in designated places. 
  
• Designated Testing Service Copenhagen Airport authorized by Chinese Authorities: https://system.easypractice.net/book/covid19

Note: Due to the requirements from the Chinese authorities there will be an embargo for Animal in luggage compartment (AVIH), Pet in cabin (PETC) and wheelchair, when unescorted (WCHC - Passenger is completely immobile), for travel to Shanghai (PVG). The embargo is valid until further (upd 06OCT20).

Any costs in connection with refused entrance will be imposed on the passenger.

CROATIA

(Updated 11JUN21) 
valid until further notice

Entry Restrictions
Please note that entry restrictions may be subject to change on short notice. You are responsible for ensuring that you are allowed entry into the country you are travelling to or are in transit through.   
For specific information see here 

COVID-19 Test Requirements 
All passengers from the age of 12 years old must present: 
• a negative COVID-19 PCR taken at most 72 hours before arrival; or
• a negative rapid antigen test taken at most 48 hours before arrival. The rapid antigen test must be listed on https://tinyurl.com/b57mretv ; or
• a COVID-19 vaccination certificate A COVID-19 Vaccination Certificate will be recognized:
14 days after the second dose of Pfizer, Moderna, Oxford/AstraZeneca
14 days after the single and only dose Janssen (Johnson & Johnson) 
22-42 days after the first dose of Pfizer, Moderna or Gamaleya,
22-84 days after the first dose of Oxford/AstraZeneca; or
• a COVID-19 recovery certificate issued at least 11 days and at most 180 days before arrival; or
• a COVID-19 recovery certificate issued at most 180 days before arrival and a COVID-19 vaccination certificate stating that the passenger received the first dose of the vaccine at most 180 days of arrival; or
• a positive COVID-19 PCR or rapid antigen test result issued at least 11 days and at most 180 days before arrival; or
• are subject to a COVID-19 PCR or rapid antigen test upon arrival at their own expense and self-isolation for up to 10 days.

Document Requirements 
1) Enter Croatia Form 
All passengers (except Croatian Nationals/Residents) must fill out a Enter Croatia Form  digitally before departure.
2) Passenger Locator Form 
All passengers (except Croatian Nationals/Residents) must present a completed  Passenger Locator Form upon arrival.

Quarantine Requirements 
Passengers may be subject to self-quarantine decided by the authorities upon arrival.
Any costs in connection with denied boarding or refused entrance will be imposed on the passenger.

 

CYPRUS

(Updated 07MAY21)
Valid until further notice

Entry Restrictions
Please note that entry restrictions may be subject to change on short notice.
You are responsible for ensuring that you are allowed entry into the country you are travelling to or are in transit through.

For country specific information see here.

COVID-19 Test Requirements
All Passengers (except Nationals of Cyprus and their spouses and children; Residents of Cyprus) from the age of 12 years must present a:

• Medical Certificate of a negative COVID-19 (PCR) test result.
  The test must be taken at the earliest 72 hours before departure.
• Vaccination certificate issued by Cyprus or Israel

All passengers from the age of 12 years may be subject to a COVID-19 test upon arrival at own expense.

Document Requirements
Passenger Travel Card (CyprusFlightCard)

All passengers must present an electronic Travel Card (CyprusFlightPass) applied for at the earliest 24 hours before departure here.

Failure to present a Travel Card may result in monetary fines.

Quarantine Requirements
Passengers may be subject to self-quarantine upon arrival.

Any costs in connection with denied boarding or refused entrance will be imposed on the passenger.

 

DENMARK

(Updated 09JUN21)
Valid until further notice

Entry Restrictions
Please note that entry restrictions may be subject to change on short notice. You are responsible for ensuring that you are allowed entry into the country you are travelling to or are in transit through.

For country specific information see here

COVID-19 Test Requirements
Test/Vaccination Requirement does NOT apply to passengers arriving from “yellow” EU/Schengen countries/regions. See here for more information about the requirements for your specific departure country. All passengers (including Danish Nationals and Residents) entering or transiting through Denmark must present proof of one of the following:

1. A Negative COVID-19 PCR or Antigen/Rapid test result. Note: Antibody test is not accepted.
• All passengers from 15 years
• The test must be performed no earlier than 48 hours before departure from the first embarkment point.
• The Medical Certificate must be in Danish, English, French, German, Icelandic, Italian, Norwegian, Spanish or Swedish.

2. A Positive Coronavirus (COVID-19), PCR test result.
• All passengers from 15 years
• The test must be performed between 14 days and 180 days before arrival.

3. A COVID-19 Vaccination Certificate (for vaccinated adults and their accompanying children under 18 years)
• Passengers must be permanent residents of an EU/Schengen or arriving from a OECD country (e.g. Japan, UK, USA)
• Passengers must be arriving from yellow or orange countries/regions or OECD Countries only
• The vaccination must be issued in an EU/Schengen/OECD country
• The vaccine must be approved by the European Medical Agency (EMA)
• The last vaccination must be received at least 14 days and not more than 180 days before departure
• Danish Nationals who have been vaccinated in a non-EU/Schengen/OECD country with an EMA approved vaccine are considered fully vaccinated if meeting the above criteria
• Accompanying children of vaccinated adults are excepted from pre-flight testing and quarantine. Children 15-17 years will be tested upon arrival in Denmark.
• Pregnant and breastfeeding women accompanied by their vaccinated partner are excepted from quarantine, but not test.

The Certificates must be presented before boarding, and failure to do so shall result in denied boarding. Test/Vaccination Requirement applies also to transit passengers with a connecting flight onto a third country.

Testing on the arrival airport:
All passengers from the age of 15 years who arrive in Denmark by air, may be subject to an antigen test for COVID-19 upon arrival and provide sufficient information to the staff before leaving the airport.For more information and list of exceptions for testing see here

Quarantine Requirements
Passengers may be subject to a 10-day self-quarantine decided by the authorities upon arrival.For more information and exceptions see: here

Any costs in connection with denied boarding or refused entrance will be imposed on the passenger.

Faroe Islands

Entry Restrictions
Please note that entry restrictions may be subject to change on short notice.
You are responsible for ensuring that you are allowed entry into the country you are travelling to or are in transit through.

For country specific information see: TIMATIC, corona.fo and coronasmitte.dk

COVID-19 Test Requirements
All passengers from the age of 12 must present the following upon arrival in Faroe Islands:
1) Medical Certificate of a negative COVID-19 (PCR, Rapid Antigen) test.
The test must be performed at most 3 days before departure. Or
2) COVID-19 Recovery Certificate AND Medical Certificate of a positive COVID-19 PCR test. 
Recovery from the COVID-19 disease must have taken place less than 6 months ago.
3) All passengers from 12 years must test for COVID-19 upon arrival.
- The test is mandatory and cost 312 DKK.
- This requirement also applies to vaccinated travelers, previously infected people and Faroese citizens and residents returning from abroad.
- All travelers should self-isolate until they have received the result of the test taken at the border.
- The result is usually available on the day of arrival.
- Testing again on the fourth day after arrival is strongly recommended (day of arrival counts as day 0).
- Children under the age of 12 are offered an optional free test at the border.

Details can be found here

Quarantine Requirements
All non-vaccinated passengers should self-isolate until a negative test on the fourth day after arrival. 
Vaccinated passengers who have completed their vaccination at least eight days prior their journey is not required to self-isolate after arrival in the Faroe Islands. 

Any costs in connection with denied boarding or refused entrance will be imposed on the passenger.

 

ESTONIA

(Updated 07MAY21)
Valid until further notice

 

Entry Restrictions
Please note that entry restrictions may be subject to change on short notice.
You are responsible for ensuring that you are allowed entry into the country you are travelling to or are in transit through.

For country specific information see: Travelling to Estonia - foreigners | COVID-19 crisis webpage

COVID-19 Test Requirements
All passengers arriving in Estonia may have themselves tested for COVID-19 at the airport or show Certificate of recovery from COVID-19 or vaccination.

Document Requirements
Passengers must present a completes Traveller Questionnaire upon arrival.

Quarantine Requirements
Passengers are subject to self-quarantine upon arrival. More information

Any costs in connection with denied boarding or refused entrance will be imposed on the passenger.

 

FINLAND

(Updated 04JUN21)
Valid until further notice

Entry Restrictions
Please note that entry restrictions may be subject to change on short notice.
You are responsible for ensuring that you are allowed entry into the country you are travelling to or are in transit through.

For country specific information see: here

COVID-19 Test Requirements
All passengers from the age of 14 years old must present one of the following:

• Medical Certificate of a negative COVID-19 (PCR, Rapid Antigen) test.
  The test must be performed at most 72 hours before arrival. Or
• COVID-19 Recovery Certificate AND Medical Certificate of a positive COVID-19 PCR test.
  Recovery from the COVID-19 disease must have taken place less than 6 months ago.
  

Note: Passengers without a negative COVID-19-test (PRC or Rapid Antigen) at most 72 hours before arrival are subject to a COVID-19 test upon arrival and self-isolation. 
This does not apply to passengers with a COVID-19 recovery certificate. The passenger must have tested positive at most months before arrival.
Details can be found here

Quarantine Requirements
Passengers may be subject to self-quarantine decided by the authorities upon arrival.

Any costs in connection with denied boarding or refused entrance will be imposed on the passenger.

 

FRANCE

(Updated 10JUN21)
Valid until further notice

Entry Restrictions
Please note that entry restrictions may be subject to change on short notice.
You are responsible for ensuring that you are allowed entry into the country you are travelling to or are in transit through.

Passengers arriving from within the European Area are allowed to enter France if compiling with the travel requirements below. Passengers from outside the European Area are only allowed to enter France under specific circumstances.
For country specific information see: here

COVID-19 Test Requirements

All passengers from the age of 11 years must present proof of a ONE of the following:
1. Medical Certificate with proof of a negative COVID-19 test (Antigen,PCR)
The test must be performed no earlier than 72 hours before departure.
2. COVID-19 Vaccination Certificate
The Certificate will be recognized for passengers and their accompanying children under 18 years old:
-2 weeks after the second dose of Pfizer, Moderna, Oxford/AstraZeneca
-4 weeks after the single and only dose Janssen (Johnson & Johnson)
-2 weeks after the first dose of any of Pfizer, Moderna, Oxford/AstraZeneca if you have previously tested positive for COVID-19

The certificates must be in English or French.
All passengers from the age of 11 years old may be subject to COVID-19 testing upon arrival in France.

Document Requirements
All passengers must complete a Sworn Statement that can be downloaded and printed here
Failure to present a Sworn Statement will result in denied boarding.

Quarantine Requirements
Passengers may be subject to self-quarantine decided by the authorities upon arrival.

Any costs in connection with denied boarding or refused entrance will be imposed on the passenger.

 

GERMANY

(Updated 07JUN21)
Valid until further notice

Entry Restrictions
Please note that entry restrictions may be subject to change on short notice.
You are responsible for ensuring that you are allowed entry into the country you are travelling to or are in transit through.

The German Health Authorities have divided the COVID Risk Areas into 3 categories: 
A. Risk Areas 
B. High Incidence Areas 
C. Areas with virus mutation
There is a total travel ban from Areas with virus mutation (C) to Germany. Travel ban does NOT apply to: German Nationals, German Residents and passengers transiting a German airport (Non-Schengen to Non-Schengen only). Other exceptions apply for example: mail/cargo/ferry/positioning/medical flights, humanitarian reasons, persons traveling by order of International Atomic Energy Agency and UN. 

The current list of risk areas can be found on the following website

COVID-19 Test Requirements
All passengers arriving from High Risk and Risk countries from 6 years of age must present ONE of the following:
1. Medical Certificate of a negative Coronavirus COVID-19 (Antigen) test result. The test must be taken at the earliest 48 hours before arrival
2. Medical Certificate of a negative Coronavirus COVID-19 (PCR/LAMP/TMA) test result.The test must be taken at the earliest 72 hours before arrival.
3. Medical Certificate of a positive COVID-19 (PCR, LAMP, TMA) test result issued at least 28 days and at the most 6 months before arrival. Passengers must have not been in Botswana, Brazil, Eswatini, India, Lesotho, Malawi, Mozambique, Nepal, Republic South Africa, Zimbabwe and Zambia in the past 10 days.
4. COVID-19 Vaccination Certificate (analogue or digital). The last vaccination must be received at least 14 days before arrival.Accepted vaccines are AstraZeneca(Vaxzevria), Janssen, Moderna and Pfizer-BioNTechPassengers must not have been in Botswana, Brazil, Eswatini, India, Lesotho, Malawi, Mozambique, Nepal, Republic South Africa, Zimbabwe and Zambia in the past 10 days

The Medical Certificates mentioned above must be in English, French, German, Italian or Spanish.

Failure to present a Medical Certificate mentioned above will result in denied boarding.

Test/Vaccination requirements apply to transit passengers traveling onto a third country.

The passenger must keep the test results for at least 10 days after entry, and they may be randomly checked at passport control.

Document Requirements
Passengers arriving from ALL risk areas are required to complete a Digital Entry Declaration (DEA) at www.einreiseanmeldung.de before starting their travel to Germany if they have been in any of the risk areas in the last ten days. 

Proof of completion “Digitale Einresekarte” must be presented before boarding and upon entering Germany. 

List of exceptions for completion of DEA.

Passengers are obligated to read the following Info Leaflet before entering Germany

Quarantine Requirements
Passengers arriving from High Risk Areas may be subject to self-quarantine decided by the authorities.

For more detailed information see here

Any costs in connection with denied boarding or refused entrance will be imposed on the passenger.

 

GREECE

(Updated 04JUN21)
Valid until further notice

Entry Restrictions
Please note that entry restrictions may be subject to change on short notice. You are responsible for ensuring that you are allowed entry into the country you are travelling to or are in transit through.

For country specific information see: https://travel.gov.gr 

COVID-19 Test Requirements
All Passengers from the age of 5 years must present ONE of the following:
• Medical Certificate of a negative COVID-19 (PCR) test result. The test must be taken at the earliest 72 hours before arrival. The Medical Certificate must include the name and the passport number or ID number of the passenger.
• COVID-19 Vaccination Certificate. The last vaccination must be received at least 14 days before arrival. The vaccination certificate must include the full name of the passenger, type of vaccine, number of doses and inoculation dates.
• COVID-19 Recovery Certificate
• Medical Certificate of a positive COVID-19 (PCR, Antigen) test result issued at least 2 months and at the most 9 months before arrival

All Certificates must be in English, French, German, Italian, Spanish or Russian.

Failure to present a Medical Certificate will result in denied boarding.

Test Requirements do not apply to passenger in transit via Greek airports to a third country.

All passengers may be subject to a COVID-19 rapid test upon arrival.

Document Requirements
All passengers traveling to Greece must complete a Passenger Locator Form (PLF). 
The PLF should be completed electronically via the following link: https://travel.gov.gr. and a confirmation email or a QR-code will be received.
Families can be accepted with one joint confirmation e-mail or a unique QR code.
The PLF must be completed not later than the day before arrival in Greece. 

Proof of a completed PLF must be presented before boarding, and failure to do so will result in denied boarding.

Quarantine Requirements
Passengers may be subject to self-quarantine decided by the authorities upon arrival.

Any costs in connection with denied boarding or refused entrance will be imposed on the passenger.

 

ICELAND

(Updated 11JUN21)
Valid until further notice

Entry Restrictions 
Please note that entry restrictions may be subject to change on short notice. You are responsible for ensuring that you are allowed entry into the country you are travelling to or are in transit through. 

For country specific information see: here

COVID-19 Test Requirements 
All passengers (except Nationals/resident of Iceland, but will be subject to a fine and test at own expense upon arrival if not tested) from the age of 16 years old must present one of the following: 
·         Medical Certificate of a negative Coronavirus COVID-19 (PCR) test result.  
The test must be taken at the earliest 72 hours before departure. 
The Medical Certificate must contain the following.
·         COVID-19 vaccination certificate. Check here for details.
·         Confirmation of recovery from COVID-19 that meets the following  requirements 
·         POSITIVE COVID-19 (PCR) test result issued at least 14days before arrival 
·         Certificate to confirm presence of antibodies against COVID-19 measured by ELISA serologic assay. More details  
The Medical Certificate must be in Danish, English, Icelandic; Norwegian or Swedish.
All passengers irrespective of age will be subject to COVID-19 testing free of charge upon arrival. 

Document Requirements 
All passengers, irrespective of age, are required to fill out an electronical pre-registration form before departure here. 

Quarantine Requirements 
Passengers will be subject to self-quarantine decided by the authorities upon arrival.
Any costs in connection with denied boarding or refused entrance will be imposed on the passenger.

 

IRELAND

(Updated 10MAY21)
Valid until further notice

Entry Restrictions
Please note that entry restrictions may be subject to change on short notice.
You are responsible for ensuring that you are allowed entry into the country you are travelling to or are in transit through.

For country specific information see: here

COVID-19 Test Requirements
All Passengers from the age of 7 years must present a Medical Certificate of a negative COVID-19 (PCR) test result.
The test must be taken at the earliest 72 hours before arrival.

Failure to present a Medical Certificate of a negative COVID-19 (PCR) test will result in denied boarding.

Document Requirements
Passengers from the age of 16 years must complete a COVID-19 Passenger Locator Form before arrival.

Quarantine Requirements
Passengers will be subject to self-quarantine decided by the authorities upon arrival. A list of self-isolation exemptions can be found here
If you are travelling from or via a designated state then you must also pre-book and pre-pay for a place in a designated facility for mandatory hotel quarantine.

Any costs in connection with denied boarding or refused entrance will be imposed on the passenger.

 

ITALY

(Updated 02JUN21)
Valid until further notice

Entry Restrictions
Please note that entry restrictions may be subject to change on short notice.
You are responsible for ensuring that you are allowed entry into the country you are travelling to or are in transit through.

For country specific information see: here

COVID-19 Test Requirements
All Passengers from the age of 2 years must present a Medical Certificate of a negative COVID-19 (PCR, Antigen) test result.
The test must be taken at the earliest 48 hours before arrival.
Failure to present a Medical Certificate of a negative COVID-19 test will result in denied boarding.
The Medical Certificate must be in English or Italian.
Read about exceptions

Document Requirements
1) 1) EU Digital Passenger Locator Form
All passengers traveling to Italy must present a completed EU Digital Passenger Locator Form before boarding.
Failure to comply with this obligation will result in denied boarding.

2) Registration FormPassengers arriving in the regions Sardinia, Calabria, Puglia or Sicily must present a completed Registration Form upon arrival.
The forms can be obtained for Sardinia here, Calabria here; Puglia here; Sicily here

Quarantine Requirements
Passengers may be subject to self-quarantine decided by the authorities upon arrival. More details can be found here .

Any costs in connection with denied boarding or refused entrance will be imposed on the passenger

 

LEBANON

(Updated 11JUN21)
Valid until further notice

Entry Restrictions
Please note that entry restrictions may be subject to change on short notice. You are responsible for ensuring that you are allowed entry into the country you are travelling to or are in transit through. 

For country specific information see: TIMATIC

COVID-19 Test Requirements
All passengers from the age of 12 years old must present on one of the following:
• Medical Certificate of a negative Coronavirus COVID-19 (PCR) test result.
The test must be taken at the earliest 96 hours before arrival.
• COVID-19 vaccination certificate. The last vaccinations must be received at least 15 days before departure.
Vaccinations must have been taken in USA, Canada, Australia, New Zealand, European countries, Asia, Egypt, Algeria, Morocco and Tunisia. 

All passengers may be subject to a COVID-19 (PCR) test upon arrival.

Document Requirements
All passengers from the age of 12 years must complete a “Airport Tracking Registration” before departure using this link.
The resulting e-mail or SMS must be presented upon arrival.

Lebanese authorities require all travelers to install the "Covid Leb Track" mobile app upon arrival.

Quarantine Requirements
Passengers may be subject to self-quarantine decided by the authorities upon arrival.

Any costs in connection with denied boarding or refused entrance will be imposed on the passenger.

 

LITHUANIA

(Updated 07JUN21)
Valid until further notice

Entry Restrictions
Please note that entry restrictions may be subject to change on short notice.
You are responsible for ensuring that you are allowed entry into the country you are travelling to or are in transit through.

For country specific information see: here

COVID-19 Test Requirements
All passengers from the age of 16 years old must present one of the following:

• Medical Certificate of a negative Coronavirus COVID-19 (PCR, Antigen) test result
  The test must be taken at the earliest 72 hours before arrival.
• COVID-19 vaccination certificate proving completed vaccination
  
• COVID-19 recovery certificate or POSITIVE COVID-19 (PCR, Antigen) test result issued at least 180 days before arrival
  

The Medical Certificates must be issued in one of the official languages of EU
Failure to present a Medical Certificate will result in denied boarding.

All passengers may be subject to a COVID-19 (PCR, Antigen) test upon arrival.

Document Requirements
All passengers complete a digital Passenger Locator Form. Upon completion a QR code will be received.
Document requirements do not apply to transit passengers traveling onto a third country.

Quarantine Requirements
Passengers may be subject to self-quarantine decided by the authorities upon arrival.

Any costs in connection with denied boarding or refused entrance will be imposed on the passenger.
 

 

NETHERLANDS

(Updated 08JUN21)
Valid until further notice

Entry Restrictions
Please note that entry restrictions may be subject to change on short notice. You are responsible for ensuring that you are allowed entry into the country you are travelling to or are in transit through.

For country specific information see: here

COVID-19 Test Requirements
All passengers from the age of 13 years old must present one of the following:

1. Medical Certificate of a negative Coronavirus COVID-19 (PCR, RT-PCR, NAAT, TMA, MPOCT, LAMP) test result.
The test must be taken at  the 72 hours before arrival

2. A positive COVID-19 NAAT test result taken at least 2 weeks and at the most 8 weeks before arrival and a positive COVID-19 NAAT test result taken at least 72 hours before arrival and a negative COVID-19 rapid test taken at the most 24 hours before boarding of the flight of the first point of embarkation

3. A positive COVID-19 NAAT test result taken at least 2 weeks and at the most 8 weeks before arrival and a positive COVID-19 NAAT test result taken at least 72 hours before arrival and a Recovery Certificate stating that passenger is not contagious at the most 72 hours before departure.

The Certificates must be in Dutch, English, French, German or Spanish.

The Certificates/Test Results must be presented before boarding, and failure to do so shall result in denied boarding.
Test Requirement does not apply to transit passengers with a connecting flight onto a third country. Exceptions for Test Requirements exist (including passengers from Norway except Oslo and Agder county). Check here for the complete list.

Document Requirements
All passengers over the age of 13 years old travelling to/via/from Dutch airports are required to complete and sign a Health Declaration Form before departure.

Quarantine Requirements
Passengers may be subject to self-quarantine decided by the authorities upon arrival.

Any costs in connection with denied boarding or refused entrance will be imposed on the passenger. 

 

NORWAY

(Updated 10MAY21)
Valid until further notice

Entry Restrictions
Please note that entry restrictions may be subject to change on short notice.
You are responsible for ensuring that you are allowed entry into the country you are travelling to or are in transit through. 

Only Norwegian citizens and residents in Norway can travel to Norway. 

Exemptions are still provided for some groups. Groups with permission to enter include:
- Foreign nationals who reside in Norway
- Close relatives to residents in Norway, i.e. spouses/ registered partners/ cohabitants, minor children or stepchildren, parents or stepparents of minor children of stepchildren
- Passengers in International transit
For more exceptions see: here

All other foreign nationals will be turned away at the Norwegian border.

For country specific information see: Travel advice - helsenorge.no 

Covid-19 Test Requirements
All passengers from 12 years of age must present a Medical Certificate of a negative Coronavirus (COVID-19) PCR test result or Antigen test result. The test must have been taken 24 hours before departure from the first embarkation point. The Medical Certificate must be issued in English, Danish, French, German, Norwegian or Swedish. Exceptions for persons in transit, persons with a confirmed (laboratory tested) COVID-19 infection within the last six months, persons who regularly travel / commute to Norway from Sweden or Finland in order to work or study, etc.
For a complete list see: Coronavirus in Norway: Travel advice - helsenorge.no
Note: Passengers from 12 years of age, are subject to a Coronavirus (COVID-19) antigen or PCR test upon arrival.

Document Requirements
All Passengers must fill in digital Entry Registration, to be submitted to the border control upon arrival in Norway.
The Entry registration form can be found here: Registration of arrival to Norway - regjeringen.no

From 1st of April all passengers with a connecting transfer flight within Norway are to wait at the arriving airport for the result before continuing to the connecting flight.

Quarantine Requirements

• All passengers that have been in a country outside EEA/ Schengen the last 10 days, must stay in Quarantine hotel upon arrival in Norway. This applies regardless of the purpose of the trip.
  Exceptions: 
  - passengers who on entry can document that they are resident in Norway and that the trip was necessary, and who are staying in the home or other suitable accommodation where it is possible to avoid close contact with others, with private room, private bathroom and own kitchen or food service
  - passengers who can document that they own or rent a permanent residence in Norway where they can carry out the quarantine in a separate housing unit with bedroom, bathroom and kitchen, and that the trip was necessary. A lease as mentioned in the first sentence must have a duration of at least six months
  - passengers who comes to Norway to carry out work or assignments and who on entry can document that the employer or client provides a suitable place of residence that is approved by the Norwegian Labor Inspection Authority according to chapter 2A, where it is possible to avoid close contact with others, with private rooms with TV and internet, private bathroom, and own kitchen or food service
  
  For more exceptions see: Travel advice - helsenorge.no and Regjeringen.no
  
  
• All passengers from high risk countries are subject to quarantine for 10 days as well as a confirmed quarantine accommodation for the period of intended stay.
  More information: Entry quarantine upon arrival in Norway from red and yellow countries/regions

FOR TRAVELERS TO SVALBARD, NORWAY

Covid-19 Test Requirements
- All passengers, traveling to Svalbard, Longyearbyen must present a Medical Certificate with a negative Coronavirus (COVID-19) PCR or Rapid Antigen test result, when they arrive at Svalbard.
The test must have been taken at most 24 hours before departure from the first embarkation point in Norway. The medical certificate must be in Danish, English, French, German, Norwegian or Swedish
More information on:  www.helsenorge.no/en/coronavirus

Quarantine Requirements
- Passengers are only allowed to travel to Svalbard after they have stayed in quarantine in other parts of Norway, passengers arriving in Norway from a red area/ country need to complete their full quarantine period in mainland Norway prior to travelling to Svalbard (LYR). This applies to all who want to travel to Svalbard, including residents.
For more information see: Governor of Svalbard (sysselmannen.no) 

Any costs in connection with refused entrance will be imposed on the passenger.

 

POLAND

(Updated 11MAY21)
Valid until further notice

Entry Restrictions
Please note that entry restrictions may be subject to change on short notice.
You are responsible for ensuring that you are allowed entry into the country you are travelling to or are in transit through.

For country specific information see: here

COVID-19 Test Requirements
All passengers arriving from Schengen MAY present proof of a negative COVID-19 (PCR, Antigen) test upon arrival in order to be exempt from the compulsory quarantine.
The test must be performed no earlier than 48 hours before entry.
The Medical Certificate must be in English or Polish.
Failure to present a Medical Certificate of a negative COVID-19 test will result in a 10-day quarantine. It is possible for passengers to perform a COVID-19 Test before leaving the terminal at Warsaw Chopin Airport in order to be exempt from the compulsory quarantine. Passengers who can provide a certificate of completed vaccination are exempt from testing and quarantine.

Document Requirements
All passengers traveling to Poland must complete the Passenger Self-Declaration Form and a Passenger Location Form before disembarking in Poland. These will be handed out onboard the flight.

Quarantine Requirements
All passengers may subject to a 10-day quarantine upon arrival in Poland decided by authorities. Proof of a negative COVID-19 test or a certificate of completed vaccination will exempt the passenger from the compulsory quarantine if arriving from a Schengen country.
For more information please see: here

Any costs in connection with denied boarding or refused entrance will be imposed on the passenger.

 

PORTUGAL

(Updated 11MAY21)
Valid until further notice

Entry Restrictions
Please note that entry restrictions may be subject to change on short notice.
You are responsible for ensuring that you are allowed entry into the country you are travelling to or are in transit through.

For country specific information see: here

COVID-19 Test Requirements
All passengers from the age of 2 years old, entering or transiting through Portugal, must present a Medical Certificate with a negative COVID-19 (PCR) test result.
The test must be taken at the earliest 72 hours before departure of the last direct flight to Portugal.
Failure to present a Medical Certificate of a negative COVID-19 (PCR) test will result in denied boarding.

All passengers may be subject to a COVID-19 test upon arrival.

Separate Test Requirements apply to direct flights to Azores and Madeira.

Document Requirements
All passengers to Mainland Portugal must complete a digital Passenger Locator Card

All passengers arriving from Sweden must register here before departure.

Separate Document Requirements apply to direct flights to Azores and Madeira.

Quarantine Requirements
Passengers may be subject to self-quarantine decided by the authorities upon arrival.

Any costs in connection with denied boarding or refused entrance will be imposed on the passenger

 

SPAIN

(Updated 10JUN21)
Valid until further notice

Entry Restrictions
Please note that entry restrictions may be subject to change on short notice. You are responsible for ensuring that you are allowed entry into the country you are travelling to or are in transit through.     

For country specific information see www.spth.gob.es and https://www.iatatravelcentre.com/world.php

COVID-19 Test Requirements
All passengers from 12 years entering Spain must present proof of ONE of the following:

1) A Negative COVID-19 RT-PCR, RT-LAMP, Antigen or TMA test result. The test must have been taken at most 48 hours before arrival.

2) A COVID-19 Recovery Certicate specifying that the passenger is recovered, not contagious and ok to travel.

3) A COVID-19 Vaccination Certificate
The Vaccination Certificate must state that the last vaccine dose was received at least 14 days before arrival in Spain.Accepted vaccines are AstraZeneca, Janssen, Moderna, Pfizer, Serum Institute of India, Sinopharm and Sinovac

The Certificates must be in English, French, Germany, Spanish or accompanied by a certified Spanish translation.

The requirement of COVID-19 Certificate does not apply to passengers in transit to a third country (international) which remain in the transit area until they board to next flight, passengers arriving from Nordland, Troms, Trondelag and Finnmark in Norway.

Passengers are subject to medical screening upon arrival.

Document Requirements
All passengers traveling to Spain must complete an "FCS Health Control Form". 
• The FCS should be completed electronically via the following link: https://www.spth.gob.es/.
• After completed the form a QR code will be received.
• Make sure that you have completed the form before departure.
• Proof of a completed form (QR code) must be presented upon arrival.
• This does not apply to passengers in transit to a third country.

Any costs in connection with refused entrance will be imposed on the passenger.

 

SWEDEN

(Updated 31MAY21)
Valid until further notice

Entry Restrictions
Please note that entry restrictions may be subject to change on short notice.
You are responsible for ensuring that you are allowed entry into the country you are travelling to or are in transit through.

For specific and detailed information see here and here .

COVID-19 Test Requirements
All Passengers (except Nationals/ residents of Sweden and other exceptions) from the age of 18 years must present a Medical Certificate of a negative COVID-19 antigen, LAMP, PCR or TMA test result. The test must be taken at the earliest 48 hours before arrival. For frequent commuters for work or study the test results are to be no older than 7 days.
All Certificates must be in Swedish, English, Norwegian, Danish, or French.

Failure to present a Medical Certificate of a negative COVID-19 test will result in denied boarding.
This does not apply to:

-passengers arriving from Denmark, Finland, Iceland, or Norway

- Merchant seamen

For more exceptions see: Here
Failure to present a Medical Certificate of a negative COVID-19 (PCR) test will result in denied boarding.

All passengers may be subject to a COVID-19 test upon arrival.

Quarantine
Passengers may be subject to self-quarantine decided by the authorities upon arrival.

Passengers must follow the recommendations of the Public Health Agency on quarantine after arrival.

Any costs in connection with denied boarding or refused entrance will be imposed on the passenger.

 

SWITZERLAND

(Updated 02JUN21)
Valid until further notice

Entry Restrictions
Please note that entry restrictions may be subject to change on short notice.
You are responsible for ensuring that you are allowed entry into the country you are travelling to or are in transit through.

For country specific information see: here

COVID-19 Test Requirements
All passengers from the age of 12 years old must present one of the following: 

• Medical Certificate of a negative Coronavirus COVID-19 (PCR) test result.
  The test must be taken at the earliest 72 hours before departure.
• Medical Certificate of a negative Coronavirus COVID-19 (Rapid Antigen) test result.
  The test must be taken at the earliest 24 hours before first point of embarkment
  Upon entry into Switzerland an additional Antigen rapid test or PCR test will be required at own expense.
• COVID-19 recovery certificate and POSITIVE COVID-19 (PCR,) test result issued at least 10 days and at the most 90 days before arrival. 
  
• Medical certificate with a proof that passenger is fully vaccinated against COVID-19,within the last 6 months with a vaccine approved in Switzerland or by the European Medicines Agency (EMA). 
  For more information see here

Failure to present a Medical Certificate of a negative COVID-19 (PCR) test will result in denied boarding. 

COVID-19 Test Requirements do not apply to passengers transiting in Switzerland by plane within 24hrs and not leaving the airport. 

Swiss Nationals/Residents can Self-Declare that they do not have the possibility to be tested and are subject to testing at own expense upon arrival.

All passengers may also be subject to COVID-19 testing at the arrival airport.

Document Requirements
All passengers (regardless of nationality and age) traveling to Switzerland must present a completed digital Entry Form

Quarantine Requirements 
Passengers may be subject to self-quarantine decided by the authorities upon arrival. 

Any costs in connection with denied boarding or refused entrance will be imposed on the passenger.

 

TURKEY

(Updated 11JUN21)
Valid until further notice

Entry Restrictions
Please note that entry restrictions may be subject to change on short notice. You are responsible for ensuring that you are allowed entry into the country you are travelling to or are in transit through. 
For country specific information see: TIMATIC: https://www.iatatravelcentre.com/world.php  

COVID-19 Test Requirements
All passengers from the age of 6 must present ONE of the following:  
1) Medical Certificate of a negative COVID-19 PCR test. The test must be performed at most 72 hours before arrival. Or  
2) Medical Certificate of a negative COVID-19 antigen test. The test must be performed at most 48 hours before arrival. Or  
3) COVID-19 Recovery Certificate issued at most 6 months before arrival. Or,  
4) A Covid-19 Vaccination Certificate, stating that they received the vaccine at least 14 days before arrival.

The Certificates must be in English or Turkish.

All passengers could be subject to a PCR test at their final destination in Turkey 

Document Requirements
All passengers from the age of 6 years must complete a digital Traveler Entry Form. The QR code generated from the completed form must be presented upon boarding.  

Quarantine Requirements
Passengers may be subject to quarantine for 14 days.

Any costs in connection with denied boarding or refused entrance will be imposed on the passenger.

 

UKRAINE

(Updated 08JUN21)
Valid until further notice

Entry Restrictions
Please note that entry restrictions may be subject to change on short notice. You are responsible for ensuring that you are allowed entry into the country you are travelling to or are in transit through.

For country specific information see: here

COVID-19 Test Requirements
All Passengers from the age of 12 years must present a Medical Certificate of a negative COVID-19 (PCR) test result.
The test must be taken at the earliest 72 hours before arrival.
The Medical Certificate must be in English.
Failure to present a Medical Certificate of a negative COVID-19 (PCR) test will result in denied boarding. Ukraine Nationals may travel to Ukraine without a Medical Certificate of a negative COVID-19 (PCR) test result but they will have to self-isolate for 14 days and install the VDOMA mobile app.

Document Requirements
All foreign citizens must have a certificate of Insurance Policy issued by an insurance company registered in Ukraine to cover the costs of possible COVID-19 treatment valid for the period of stay.

Quarantine Requirements
Passengers may be subject to self-quarantine decided by the authorities upon arrival. More information here

Any costs in connection with denied boarding or refused entrance will be imposed on the passenger. 

 

UNITED KINGDOM

(Updated 11MAY21)
Valid until further notice

Entry Restrictions
Please note that entry restrictions may be subject to change on short notice.
You are responsible for ensuring that you are allowed entry into the country you are travelling to or are in transit through.

For country specific information see: here

COVID-19 Test Requirements
All Passengers (including UK Nationals and Residents) entering or transiting in the UK from the age of 11 years must present a Medical Certificate of a negative COVID-19 (PCR, Antigen, LAMP) test result. The test must be taken at the earliest 72 hours before departure from first point of embarkment.The Medical Certificate must be issued in English, French or Spanish.
Read here for more information and exceptions

Failure to present a Medical Certificate of a negative COVID-19 test will result in denied boarding.Passengers arriving in England without a proof of a negative test result could be fined £500.

All passengers are required to take a coronavirus test on day 2 and 8 of their quarantine. You must have this booked prior to departure. For more information see: here

Document Requirements
To protect your health and others’, all passengers must complete an online passenger locator form before departure to the United Kingdom. It is important that the form is completed correctly as soon as possible after check-in and in good time before arriving at the departure gate. On completion of the form, a QR code will be automatically generated and must be presented before boarding. Passengers must present the QR code with date of submission not older than 48 hours before travel date at the airport. The correct entry of the test reference number for your pre-booked mandatory quarantine tests is vital to be allowed boarding.

The test reference number is to be entered in the “Booking Reference” section of the PLF and is only accepted in 2 forms and is NOT to be left blank. A test number provided by a private testing provider consists of five letters followed by a series of letters or numbers OR a test number provided by CTM consists of 7 (seven) numerical digits.

 

What is your booking refence for your Covid tests?

Failure to comply with this obligation will result in denied boarding.

Quarantine Requirements
All passengers must quarantine for 10 days, unless exempt. Check the exempt countries list shortly before you travel as this list can change at short notice. If you have travelled through a country that are red listed in the last 10 days, you must have a valid Managed Quarantine Facility booked prior to departure. For more information see: here. Check the list of exempt countries immediately before travel and the list of work-related exemptions if traveling for work.

All passengers are required to take a coronavirus test on day 2 and 8 of their quarantine. You must have this booked prior to departure. For more information see: here

If you are required to self-isolate, you may be able to shorten the self-isolation period by opting into a test to release scheme , depending on which part of the UK you are in. Further information and a list of providers please visit gov.uk

For passengers travelling to Scotland:
All passengers (including British citizens) arriving directly into Scotland from outside Common Travel Area CTA (England, Wales, Ireland, Isle of Man and Channel Islands) must book and prepay for 10 days managed isolation in a quarantine hotel and book 2 COVID-19 tests to be taken during isolation. The booking is to be made here . This must be done before departure and the booking reference is to be entered in the Online Passenger Locator Form in order to receive the QR code. There are exceptions to this for passengers arriving from non-acute countries (all Scandinavian countries). Examples of sectors are aerospace engineers, aircraft pilots and crew, bus and coach drivers, civil aviation inspectors, drivers of goods vehicles, postal workers, seamen and masters, inspectors and surveyors of ships, transit passengers and transplant transporters. See this link for more details.

It is a legal requirement that you wear a face covering on public transport in the UK.

Failure to comply with the above measures is a criminal offence and you could be fined. Please visit www.gov.uk/uk-border-control for detailed public health advice and requirements for entering the UK. For more information about UK passenger rights you may visit https://www.caa.co.uk/home/

Any costs in connection with denied boarding or refused entrance will be imposed on the passenger.

 

UNITED STATES

(Updated 19MAY21)
Effective from 04MAY2021 until further notice

Entry Restrictions
Please note that entry restrictions may be subject to change on short notice.
You are responsible for ensuring that you are allowed entry into the country you are travelling to or are in transit through. 

Passengers who have transited or have been in Austria, Belgium, Brazil, China (Peoples Republic.), Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, India (Rep.), Iran, Ireland (Rep.), Italy, Latvia, Liechtenstein, Lithuania, Luxemburg, Malta, Netherlands, Norway, Poland, Portugal, Slovakia, Slovenia, South Africa, Spain, Sweden, Switzerland, or in the United Kingdom (excluding overseas territories outside of Europe), in the past 14 days are not allowed to enter and transit.

 Note: This does not apply to:
•Nationals and permanent residents of the USA;

•Spouses of nationals and of permanent residents of the USA. They must have a marriage certificate.

•Parents/ legal guardians of an unmarried and younger than 21 years national or permanent resident of the USA;

•The unmarried and younger than 21 years brother or and sister of permanent resident of the USA, who is unmarried and younger than 21 years;

•The child/ foster child/ ward of a national or permanent resident of the USA.

•More exceptions apply: See: IATA - International Travel Document News

For more information on entry restrictions see: TIMATIC: https://www.iatatravelcentre.com/world.php and https://travel.gov.gr

Face mask requirement:
•All persons from 2 years of age, onboard a flight to the US must wear a Face mask during embarking, the entire flight and during deplaning. You must also wear Face mask on all Airports in the USA. Refusing to wear a mask is a violation of federal law and may result in denial of boarding, removal from the aircraft and/ or penalties under federal law. Exemptions: Passengers under 2 years of age, people with disabilities who cannot wear mask, or cannot safely wear mask.

•The requirement to wear a mask does not apply under the following circumstances: Temporarily remove the mask for identity verification purposes, while eating, drinking, or taking oral medicine, when communicating with a person that is deaf or hard of hearing, if wearing oxygen masks is needed or if unconscious

COVID-19 Test Requirements
•All passengers traveling to the USA, must have a Medical certificate with a negative Coronavirus (COVID-19) viral antigen or NAAT (Nucleic Acid Amplification) test result. The documentation must also include sufficient verification information such as name and contact information for the laboratory or healthcare personnel who performed the test.

•The test must have been taken at most 3 days (72 hours) before departure from the first embarkation point.

•The test result must specify “negative” or “not detected”, if marked “invalid” it is not accepted

•Passenger Details (e.g. name and date of birth) in the certificate must match those stated in the passport or other travel document

Exemption: The requirement of a negative COVID-19 test does not apply to:

•Passengers with a Medical certificate with a positive Coronavirus (COVID-19) test result issued at most 90 days before departure from the first embarkation point; and a letter issued by a health authority stating that the passenger has been cleared for travel. The test result must specify “positive” or “detected”, if marked “invalid” it is not accepted. 

•Passengers younger than 2 years of age

•US Military personnel

•Crew members of airlines or other aircraft operators provided that they follow industry standard protocols for the prevention of COVID-19 as set forth in relevant Safety Alerts for Operators (SAFOs) issued by the Federal Aviation Administration (FAA).4

•Federal law enforcement personnel while on official duty and carrying out a law enforcement function (e.g. DEPA/ DEPU & persons in Lawful Custody) and members of the U.S. military (including aircraft operators), when traveling under competent orders-provided that the authority ordering the travel requires precautions to prevent the possible transmission of infection to others during the travel period in accordance with CDC guidance.

Document Requirement: 
•All passengers 2 years of age or older must provide a separate attestation. "Passenger Attestation Form”. Unless otherwise permitted by law, a parent or other authorized individual should attest on behalf of a passenger aged 2 to 17 years.

•The personal identifiers (e.g., name and date of birth) must match the personal identifiers on the passenger's passport or other travel documents.

•You can find the Passenger Attestation form here. Print the Form and bring it with you to the airport at departure.

•The Passenger Attestation Form will be collected before boarding of your flight to the US

Any costs in connection with refused entrance will be imposed on the passenger.

In our new Travel Ready Center, you can find up-to-date travel restrictions for your destination and upload required covid-19 related travel documents. We will review uploaded travel documents and clear passengers for travel. Once approved, you can check-in, retrieve your boarding pass and use all self-service flows - no hassles or document checks at the airport. Travel Ready Center is available for selected destinations, so click here to see if you can be pre-processed.

Are you planning to travel and need a certificate proving you are fit to travel? Some countries require a negative corona test result (PCR-tests or a rapid antigen tests) and a medical certificate before you can board the aircraft or to enter the country. Some countries require it for transit as well (e.g. Denmark).  

SAS Partners for Covid19-testing

To ensure easy access to testing services at a discounted price we have partnered with the healthcare service companies Doktor24, Vaccina and Volvat. You can start your journey with peace of mind, as you are provided with a Covid19-test that meets the international quality standards. The test methods used by our partners is the most accepted coronavirus test in the world. Please note, if testing is not available in your city with any of the options presented above, please check your local options. 

• Ensure to plan your testing well in advance of the trip and make sure to read the instructions and terms carefully before booking. 
• Also please consider that opening hours on the clinics may change during week-ends and holidays. 
• The testing providers is fully responsible for the testing, issuance of travel certificates and any support related to this service.

 

Sweden

Offer from Vaccina

Vaccina offers Covid19-testing (PCR-tests and rapid antigen tests) in Sweden. The response time for PCR-tests same day in Stockholm/Arlanda, Malmö and Göteborg and the day after in other cities. Response time for rapid covid/antigen tests is 45 minutes. 

To use this service, please proceed to Vaccina’s website via the link below to get more information about opening hours, test procedures and to book time for testing.

• Book PCR-testing and antigen testing in Sweden  (Stockholm, Arlanda, Göteborg, Malmö, Örebro, Umeå and Skellefteå) 

 

Offer from Doktor24

Doktor24 offers Covid19-testing in Sweden. The response time for PCR-tests is 48 hours and 3 hours for rapid antigen tests. To use this service, please proceed to Doktor24's website via the link below to get more information about opening hours, test procedures and to book time for testing.

• Book PCR-testing in Sweden (Stockholm, Malmö, Sundsvall)
• Book antigen testing in Sweden (Stockholm, Göteborg, Malmö, Västerås, Norrköping, Halmstad, Örebro, Luleå, Töckfors)
  

Test procedure
- In Sweden, a Mobile BankID, and a Swedish personal identity number and passport is needed when taking the test
- The results and, if applicable, the certificate will be available within 48 hours after the test and will be notified via text message and an email

For clarification on when to take the PCR-test in order to get the result and certificate on time, visit Doctor24' website.

 

Denmark

Covid19 testing Denmark

At coronaprover.dk you can book an appointment for a Covid19-test and at sundhet.dk you download your personal Covid19-passport. At Copenhagen airport (Kastrup) passengers can also get a covid-tested both before the security check and in the transit area. 

Here you can find more information about the Covid19-testing at Copenhagen airport and book you time for testing (See heading ‘Falck offers PCR and antigen Covid19-tests at Copenhagen Airport’).

 

United Kingdom
Offer from Qured

Qured offer a number of Covid19-testing solutions to travellers going to and from the United Kingdom. For travellers flying to the UK, Qured is a Government approved provider for the Day 2 & 8 and the Test to Release program. Use the SAS 14% discount code when purchasing your Qured test kits: SASTRAVEL 

To use this service, please proceed to Qured´s website via the link below to get more information about opening hours, test procedures and to book time for testing.

• Book PCR- and antigen testing in United Kingdom with Qured

 

Other - Europe

Spain

Las Palmas -  Eurofins Megalab is located between Terminal 1 and 2, provides test prior appointment arranged through their website

Malaga – Recoletas together with Arquimea test facility is located at departure level and provides test prior appointment arranged through their website

Portugal

Funchal - At Madeira Airport, Synlab laboratories allow antigen testing. Located at Level 1, next to ANA information desk.

Faro - At Faro Airport there is an increase in capacity on antigen rapid testing and we inform you that:
Passengers with a flight booking on the current day,  who need rapid antigen test, should go to Synlab Customer desk.
Passengers with a flight booking the next day, who need rapid antigen test, should go to Check-in counter no. 27.

Lisbon - At Lisbon Airport, Synlab laboratories allow testing. Located at Level 2 shop area for PCR and antigen test and at P1 parking for rapid antigen test.

 

Frequently asked questions

1."Is it SAS that checks the Covid-19 test results and/or travel certificate and afterwards decides if I can get on the plane?"

1. This is difficult to answer directly as it depends on the destination you are flying to. Some countries require the airline to check this prior to departure, in other countries it is checked only upon arrival to the destination and some require both on departure and on arrival.

 

2. "I don't have a test because my final destination says I don't need it. However, I’m not flying directly, can I still go through my transit?"

2. Most often you can go through transit and a confirmed Covid-19 test is not needed when in transit. However, there are exceptions such as when travelling through China. Please make sure to check what requirements are needed for your trip before travelling.

3. "I've been denied boarding, what happens now?"

3. The customer is always responsible for finding out what requirements apply to documents (passport, visa, etc.). You are also responsible for adhering to what entry requirements apply to vaccinations and, which also includes the requirements that apply due to Covid-19. If a customer is denied boarding due to the absence of entry documents, the customer may rebook according to the ticketing rules. If the ticket is not re-bookable, the customer is responsible for purchasing new tickets. The same rules apply if the customer is denied entry to a country i.e ticket rules apply. Please find more information on these regulations in the Conditions of Carriage, in particular in Chapter 15. 

 

4. "Where can I find information regarding entry restrictions ? 

4. If you need more information; contact your local authorities or the respective country's embassy and keep yourself updated on the latest entry regulations via IATA Travel Center  or Star Alliance  and Traffic Information | SAS

 

• Please note, if testing is not available in your city with any of the options presented above, please check your local options. 
• Ensure to plan your testing well in advance of the trip and make sure to read the instructions and terms carefully before booking.
• Also please consider that opening hours on the clinics may change during week-ends and holidays. The testing providers is fully responsible for the testing, issuance of travel certificates and any support related to this service.

Please note, all passengers are responsible for ensuring that they are allowed entry into the country they are travelling from, to or are in transit through. If rejected to travel, refund permitted according to fare rules of the ticket. 

Any costs in connection with refused entrance will be imposed on the passenger.

If you need more information; contact your local authorities or the respective country's embassy and keep yourself updated. If testing is not available in your city with any of the options presented above, please check your local options.

 

SAS continues to open up routes as demand for travel increases and resumes seven new direct routes from Stockholm and Gothenburg and twelve new direct routes from Copenhagen.

From Arlanda, SAS flies to Athens in Greece, Milan in Italy, Split in Croatia, Alanya in Turkey, Beirut in Lebanon and St. Petersburg in Russia. From Landvetter in Gothenburg, SAS starts direct flights to popular Palma, in Spain.
From Copenhagen, SAS flies to Athens and Crete in Greece, Milan and Rome in Italy, Split in Croatia and a number of other destinations. 

Please check SAS traffic program here.

(Updated 19FEB21)

Mandatory face mask onboard SAS flights

All passengers from 6 years of age, must wear facemask on all SAS flights from boarding, during the entire flight until disembarking. Passengers without a face mask will be denied boarding.
SAS recommends that passengers bring masks in order to change the mask after four hours of use, as well as bringing along extra masks. It is important to be aware that you may be required to wear a mask at your destination.

It is the traveler’s responsibility to bring their own face mask. SAS approves facemasks, covering mouth and nose, that are manufactured and intended for medical use, or of a similar standard. Homemade masks are not allowed. 

For passengers that states they are exempted to wear a face mask onboard the following applies:

• A document from a  medical doctor must be shown that states the reason for not wearing a face mask and must be written in a Scandinavian language or in English and shall not be older then three months.
  
• Also a proof of a negative SARS Cov-2 test (PCR or Antigen test) not older then 48 hours must be presented (Effective from 15 February 2021.)

Read more about SAS Safe Travel

Face mask at airports

SAS strongly recommend all customers to check the requirements of wearing face mask at airports when traveling.

(Updated 10DEC20)

From 01 July 2020 we have increased our flexibility rules so that you can rebook free of charge in all SAS Plus ticket types except for tickets to/from USA and Asia and travel within Norway. The offer is valid on all SAS operated flights except for SAS charter flights. 

The rebooking fee will be removed for bookings made in SAS Plus Smart during this period. You still have to pay the fare difference if the new ticket is more expensive than your original one. 

(Published 14MAR20 - Updated 12OCT20)
 

We allow any customer traveling on an international flight, to cancel their booking and receive a voucher in the value equivalent to their original booking. The offer is not available on domestic flights.

Please note that the voucher must be requested at least 3 days before scheduled outbound departure. To apply for the voucher go to My Bookings.

The voucher is valid for 12 months from the date of issue. It can be used to book a new flight to any of our destinations or to buy travel extras. If you applied and received a voucher before April 22, the old limitation of 30 November will be removed, and your voucher will automatically have the new validity of 12 months.

To be eligible to apply for the voucher, you must have made your booking through SAS' website or SAS Customer Service. Not valid for bookings paid partly or fully with EuroBonus points.

The SAS Travel Voucher:

• can be used by you or another traveler.
• is valid for trips to any SAS destination.
• is valid to use as payment within 1 year after the date of issue. 
• can be used via SAS's website or SAS Customer Service.
• can be used as full or partial payment for a new trip and any remaining value will remain on the voucher until it expires. 
• is non-refundable.

You can read the full terms & conditions.

If you have made your reservation through a travel agent, please contact them for available options.

For corporate bookings made directly with SAS, please contact customer service for assistance.

If you are traveling as a group (more than 9 persons in the same booking), please contact your travel agent for available options. Contact SAS Customer service if you have booked directly with SAS.

You must apply for the voucher at least 3 days before departure.

To apply for the voucher, go to My bookings

If you as a customer cannot use your ticket to a specific country due to a positive COVID19 test within 4 days of departure, you may contact customer service to receive a SAS Travel voucher. 
As a customer you will be asked to provide documentation of your positive COVID-19 testresult and after that be able to choose to cancel the ticket or the entire booking also including other passengers tickets.
The SAS Travel voucher will cover the ticket/bookings value. SAS Travel Voucher is a non-refundable voucher. 
If you have made your reservation through a travel agent, please contact them for available options. 

If you don't want to travel, and your flight is not canceled, you can apply for cancellation and refund according to your ticket rules. Most of SAS tickets are refundable except for SAS Go Light and SAS Go Smart. If you cancel a SAS Go Light or SAS Go Smart ticket only taxes will be refunded. The ticket price and domestic/international surcharges will not be refunded. Your ticket details can be found in your confirmation e-mail (Electronic Ticket Itinerary and Receipts). 

To cancel your trip and request a refund, go to My bookings. 

If you have made your reservation through a travel agent, please contact them to get help to apply for a refund. 

If you have booked an International flight ticket on/after 20 October 2020 you can rebook your flight without having to pay a rebooking fee. SAS is offering rebooking free of charge for all International flights until 72 hours before departure. Within 72 hours from departure ordinary ticket rules applies. Please note that Domestic trips within Sweden, Norway or Denmark has ordinary ticket rules and is not part of current offer. Read more about our ticket rules.

Please note, that if you change to a higher fare type, you need to pay the difference. You can only rebook to a new flight 361 days ahead or according to availability on our website. 

If you have booked your ticket through a travel agent please contact them for assistance. 

Rebooking is only possible to and from the same destination as your original booking.

To rebook your trip, go to My bookings. 

Read the full terms & conditions.

Due to the current situation SAS has decided to temporarily limit the allowed amount of carry-on.

To help speed up the boarding process and reduce the risk of cramped situations onboard SAS is for the time being limiting the number of allowed carry-on items to 1 per person. This means that you can no longer bring an additional personal item, such as a lap top or hand bag on top of your carry-on. 

• 1 piece of carry-on per person allowed.

• Carry-on maximum size is 55 cm x 40 cm x 23 cm (length x width x depth).

• Carry-on maximum weight is 8 kg.

• We recommend that the carry-on is placed under the seat in front of you.

This change applies to all ticket types and booking classes.

Domestic Transfer in Oslo, Norway, is closed from Tuesday 23MAR 2021 23:00 pm local time until further notice. All passengers on International flights arriving in OSL must pick up their baggage in Oslo before transferring to their connecting Domestic flight.

SAS EuroBonus is adjusting to the challenges of the current situation, while still trying to provide flexibility for our highly valued members.

You’ll find more information concerning EuroBonus and COVID-19 here

SAS Fast Track at Copenhagen airport will be closed from 02 December 2020 onwards. We offer our passengers who have the opportunity to use SAS Fast Track access through CPH Express instead.

SAS re introduce onboard service offer on short haul, starting 01JUN21

As customer demand picks up for summer months SAS want to prepare for a joyful as well as safe travel experience for all leisure passengers the coming summer months. Coffee and tea service, updated Café assortment including alcoholic beverages, new fresh food products available through pre order in GO, and New Nordic meal service for our PLUS passengers, are the highlights of our reintroduction our passengers can look forward to starting June 1st.

The following will be applicable from June 01JUN21:

SAS Plus
On EU flights to/from Scandinavia and flights to/from and within Sweden and Denmark, from 50 min flight time, passengers in SAS Plus will be offered a complimentary breakfast box until 9.00am. The rest of the day, an updated New Nordic meal service (on EU flights over 80 min) or a café assortment, including soft drinks and alcoholic drinks, snacks and fresh sandwich (available on selected routes), will be offered (on flights from 50min).

New Nordic Meal service
We will be reintroducing our fresh sandwich (polarrulle) option as a part of the Café offer on selected Domestic and Intrascand flights. Overall, our customers will enjoy an updated complimentary drink (including alcohol) and snacks assortment. 

Complimentary PLUS service on EU flights appr. over 80min flight time
This is a truly curated and New Nordic experience. Ingrediencies and details are our passion - sourced locally and in season, and always with top quality.  The serving experience is new and designed in a 100% sustainable craft paper box. The meal will be served with a selected drinks (including alcohol), complimentary coffee or tea and handmade pralines signed Hedh & Escalante. 

SAS Go
For passengers in SAS Go, we now offer a curated selection of soft drinks, alcoholic drinks and snack assortment for purchase during the whole day. In addition, fresh sandwich and Pizza are available for purchase on European flights over 80 min. Breakfast (on flights over 60 min and until 09.00) and fresh New Nordic meals (on flights over 80min after 9.00) can be preordered in advance. 

We are happy to reintroduce complimentary coffee and tea for all passengers.

Unfortunately, we are currently not able offer food and beverages on flights within Norway.

 

Onboard service offer on short haul until 31MAY21
On all flights to/from and within Scandinavia from 50 min flight time, passengers in SAS Plus will be offered a complimentary breakfast box on flights until 9.00am. The rest of the day, a polar roll (only on EU flights over 80 min) or a limited café assortment, with one soft drink of choice from cart will be offered, available on flights from 50min. For passengers in SAS Go, a Breakfast box can be preordered on flights over 60 min and until 9.00 am. After breakfast, and on flights over 50 min, soft drinks and limited snack assortment is available for purchase throughout the day. Due to restrictions we are currently not able to offer food and beverages on flights within domestic Norway.

If you are traveling outside of Europe, there will be two food servings regardless of travel class, and no buffet serving in business class. Please note that the onboard offering of food and beverage will be temporarily limited and will be different than what you are used to when traveling with us. We apologize for this inconvenience.

You are allowed to bring light snacks and non-alcoholic beverages on board SAS flights. Examples of light snacks include a chocolate bar, a sandwich or similar. When eating the light snack, you may remove the required face mask, as long as it is put on again as soon as you are done. Meals such as salads or take-away food are not allowed to bring onboard.

We have implemented these measures to limit the contact associated with handling waste from consumption of food and beverages onboard.

Effective 01JUN21, reintroduction of Lounge Food & Beverage services
As customer demand picks up for summer months SAS want to prepare for a high Lounge customer experience as well as safe Lounge Visit for all lounge guest the coming summer months.
 
Short background - All SAS Lounges closed 14MAR20 and we reopened the HUB Gold lounges at Arlanda and Copenhagen and the Oslo Domestic Lounge 01 and 05 September 2020. Food and Beverage offer during the pandemic has been limited with high focus on a Safe Lounge Visit based on each countries National and Community restrictions.
 
All other SAS Lounges are closed due to low volume. Reopening of additional Lounges is based on SAS Traffic program and volume

Note: Due to the current Covid situation with temporary local rules regarding social distancing, the SAS Lounges will have limited available seats and may have to temporary close for admittance if lounge is full.
 
Updates from 01JUN21 in short
At SAS HUB Lounges at Arlanda, Copenhagen and Oslo Domestic we are happy to start with: 

• Food offer that will be based on a buffet concept in addition to a pre-plated service including sandwiches and salads to ensure a safe and hygienic and enhanced customer experience. This will give the customer an even greater freedom of choice in terms of safety and choice of food. 
• Reintroduction of the alcoholic service, wine and beer in the currently open lounges. 
  Note: National alcoholic serving restrictions may apply
• Reintroduction of the weekly Hot dog service. 

Requirements for entering the lounge in Copenhagen - valid until further notice
Due to Corona Restrictions from Danish Authorities it is mandatory to show one of the following, when entering the Lounge (or any restaurant in Denmark):

• A negative official Coronatest, maximum 72 hours old
• Proof of one vaccination, dosage must be received minimum two weeks ago
• A positive official Coronatest, If you have recovered from coronavirus within the last 8 months, you may also be able to use this as a valid corona passport. A positive test taken minimum 2 weeks ago and maximum 8 months ago is considered valid documentation

If you want to take a Corona test at Copenhagen Airport, you will find the test facilities in between Terminal 2 and Terminal 3 - before passing the security check.

Due to the current situation SAS has decided to suspend our unaccompanied minor service until 30 September 2021 for all SAS International flights.

Effective 01JUN21 - Domestic and Intrascandinavian travel:

• SAS will also accept Unaccompanied Minors on Intrascandinavian routes.
• SAS will accept UM on transfer flights within Domestic Scandinavia and on Intrascand, with a maximum transfer time up to 4 hours. Allowed on transfer flights SAS to SAS and SAS to Widerö. UM in Transfer is not accepted on the day’s last flight for the specific destination. Exception: However, on those destinations (Scandinavian Domestic and Intrascand) where we only operate once a day, it is accepted even though it is the last flight of the day.
• The Embargo for UM on all International SAS flights is prolonged until 30SEP21.

If you have purchased a ticket with unaccompanied minor service for travel during this period, you can reschedule the trip to a date after 30 September 2021 or apply for a SAS Travel Voucher. The voucher is of full value of the original ticket and can be used for future travel with SAS.

You also have the option to get a full refund. Contact SAS Customer Service and we’ll help you. 

If your trip is booked via a travel agent, please contact your agent for assistance. 

The suspension of the unaccompanied minor service is temporary since we cannot guarantee the safety of the child traveling. 

Stockholm Arlanda Terminal 4 is temporarily closed, all SAS domestic flights to/from Arlanda airport depart and arrive at Terminal 5.

SAS flights will operate to/from Hamburg, HAM Terminal 2 from 28th of May. 

SAS flights will operate to/from Paris, CDG Terminal 2B from 10th of June.