Latest Updates

Please note that Entry Requirements may exist for your destination and/or transfer airport.

Check-in online and then proceed to the airport where your travel documents will be checked manually if necessary.

Remember to have all travel documents with you when traveling.

Are you planning to travel and need a certificate proving you are fit to travel? Some countries require a negative corona test result (PCR-tests or a rapid antigen tests) and a medical certificate before you can board the aircraft or to enter the country. Some countries require it for transit as well.

SAS PARTNERS FOR COVID19-TESTING

To ensure easy access to testing services at a discounted price we have partnered with the healthcare service companies Vaccina and Expresscare. You can start your journey with peace of mind, as you are provided with a Covid19-test that meets the international quality standards. The test methods used by our partners is the most accepted coronavirus test in the world. Please note, if testing is not available in your city with any of the options presented above, please check your local options. 

• Ensure to plan your testing well in advance of the trip and make sure to read the instructions and terms carefully before booking. 

• Also please consider that opening hours on the clinics may change during week-ends and holidays. 

• The testing providers is fully responsible for the testing, issuance of travel certificates and any support related to this service.

SWEDEN

OFFER FROM VACCINA

Vaccina offers Covid19-testing (PCR-tests and rapid antigen tests) in Sweden. The response time for PCR-tests same day in Stockholm/Arlanda, Malmö and Göteborg and the day after in other cities. Response time for rapid covid/antigen tests is 45 minutes. 

To use this service, please proceed to Vaccina’s website via the link below to get more information about opening hours, test procedures and to book time for testing.

• Book PCR-testing and antigen testing in Sweden 

OFFER FROM EXPRESSCARE

Expresscare offers Covid19-testing (PCR-tests and rapid Antigen tests) in Sweden at 21 sites including Arlanda and Landvetter. The response time for PCR-tests is same day, or the day after depending on when the test is taken. Response time for rapid covid/antigen tests is 1 hour.

To use this service, please proceed to Expresscare’s website via the link below to get more information about opening hours, test procedures and to book time for testing.

• Book PCR-testing and Antigen testing in Sweden
  

Norway

Offer from Oslo Helse

Oslo Helse offers Covid19-testing (PCR-tests and rapid antigen tests) in Norway, Oslo at two sites in the city centre and Gardermoen airport. The response time for PCR-tests is 1-2 hours for Fast Track and 1-2 days for PCR Express 15 minutes for the antigen test.

To use this service, please proceed to Oslo Helse’s website via the link below to get more information about opening hours, test procedures and to book time for testing.
Book PCR-testing and antigen testing in Norway, Oslo. For Oslo centre and drop in, Gardermoen airport.

DENMARK

COVID19 TESTING DENMARK

At coronaprover.dk you can book an appointment for a Covid19-test.
At sundhet.dk you download your personal Covid19-passport . At Copenhagen airport (Kastrup) passengers can also get a covid-tested both before the security check and in the transit area. 

Here you can find more information about the Covid19-testing at Copenhagen airport  and book you time for testing (See heading ‘Falck offers PCR and antigen Covid19-tests at Copenhagen Airport’).

UNITED KINGDOM

OFFER FROM QURED

Qured offer a number of Covid19-testing solutions to travellers going to and from the United Kingdom. For travellers flying to the UK, Qured is a Government approved provider for the Day 2 & 8 and the Test to Release program. Use the SAS 14% discount code when purchasing your Qured test kits: SASTRAVEL 

To use this service, please proceed to Qured´s website via the link below to get more information about opening hours, test procedures and to book time for testing.

• Book PCR- and antigen testing in United Kingdom with Qured 

OTHER - EUROPE

SPAIN

Las Palmas -  Eurofins Megalab is located between Terminal 1 and 2, provides test prior appointment arranged through their website 

Malaga – Recoletas together with Arquimea test facility is located at departure level and provides test prior appointment arranged through their website 

PORTUGAL

Funchal - At Madeira Airport, Synlab laboratories allow antigen testing. Located at Level 1, next to ANA information desk.

Faro - At Faro Airport there is an increase in capacity on antigen rapid testing and we inform you that:
Passengers with a flight booking on the current day,  who need rapid antigen test, should go to Synlab Customer desk.
Passengers with a flight booking the next day, who need rapid antigen test, should go to Check-in counter no. 27.

Lisbon - At Lisbon Airport, Synlab laboratories allow testing. Located at Level 2 shop area for PCR and antigen test and at P1 parking for rapid antigen test.

FREQUENTLY ASKED QUESTIONS

1."IS IT SAS THAT CHECKS THE COVID-19 TEST RESULTS AND/OR TRAVEL CERTIFICATE AND AFTERWARDS DECIDES IF I CAN GET ON THE PLANE?"

1. This is difficult to answer directly as it depends on the destination you are flying to. Some countries require the airline to check this prior to departure, in other countries it is checked only upon arrival to the destination and some require both on departure and on arrival.

2. "I DON'T HAVE A TEST BECAUSE MY FINAL DESTINATION SAYS I DON'T NEED IT. HOWEVER, I’M NOT FLYING DIRECTLY, CAN I STILL GO THROUGH MY TRANSIT?"

2. Most often you can go through transit and a confirmed Covid-19 test is not needed when in transit. However, there are exceptions such as when travelling through China. Please make sure to check what requirements are needed for your trip before travelling.

3. "I'VE BEEN DENIED BOARDING, WHAT HAPPENS NOW?"

3. The customer is always responsible for finding out what requirements apply to documents (passport, visa, etc.). You are also responsible for adhering to what entry requirements apply to vaccinations and, which also includes the requirements that apply due to Covid-19. If a customer is denied boarding due to the absence of entry documents, the customer may rebook according to the ticketing rules. If the ticket is not re-bookable, the customer is responsible for purchasing new tickets. The same rules apply if the customer is denied entry to a country i.e ticket rules apply. Please find more information on these regulations in the Conditions of Carriage, in particular in Chapter 15. 

4. "WHERE CAN I FIND INFORMATION REGARDING ENTRY RESTRICTIONS ? 

4. If you need more information; contact your local authorities or the respective country's embassy and keep yourself updated on the latest entry regulations via IATA Travel Center   or Star Alliance   and Traffic Information | SAS

• Please note, if testing is not available in your city with any of the options presented above, please check your local options. 

• Ensure to plan your testing well in advance of the trip and make sure to read the instructions and terms carefully before booking.

• Also please consider that opening hours on the clinics may change during week-ends and holidays. The testing providers is fully responsible for the testing, issuance of travel certificates and any support related to this service.

Please note, all passengers are responsible for ensuring that they are allowed entry into the country they are travelling from, to or are in transit through. If rejected to travel, refund permitted according to fare rules of the ticket. 

Any costs in connection with refused entrance will be imposed on the passenger.

If you need more information; contact your local authorities or the respective country's embassy and keep yourself updated. If testing is not available in your city with any of the options presented above, please check your local options.

(Updated 19APR22)

FACE MASK ONBOARD SAS FLIGHTS

The requirement for mandatory face masks is removed from all SAS flights, except for flights to and from China.

SAS is continuously following the recommendations from EASA regarding mandatory use of face masks on all other SAS flights.

When Face Mask required:

• All passengers from 6 years of age must wear facemask from boarding, during the entire flight until disembarking.

• Passengers without a face mask will be denied boarding.

• SAS recommends that passengers bring masks in order to change the mask after four hours of use, as well as bringing along extra masks.

• It is important to be aware that you may be required to wear a mask at your destination.

You must bring your own face mask that covers nose and mouth. SAS accepts single-use medical face masks. Homemade face masks or fabric masks / cloth face coverings are not accepted.

Wearing a face mask is mandatory for the entire journey, from onboarding until you leave the aircraft. Face masks that are allowed on board include single-use masks of FFP2, KN95, N95 standards or surgical masks such as IIR or similar. Protection made out of cloth, visors or covers with ventilation valves are not permitted on board.

For passengers that states they are exempted to wear a face mask onboard the following applies:

• A document from a  medical doctor must be shown that states the reason for not wearing a face mask and must be written in a Scandinavian language or in English and shall not be older then three months.
  

• Also a proof of a negative SARS Cov-2 test (PCR or Antigen test) not older then 48 hours must be presented (Effective from 15 February 2021.)

Read more about SAS Safe Travel

Face Mask at Airports

SAS strongly recommend all customers to check the requirements of wearing face mask at airports when traveling.

(Published 14MAR20 - Updated 11OCT21)

Please note that this offer is only valid for bookings made October 11, 2021 or earlier.

We allow customers traveling on an international flight with booking date October 11, 2021 or earlier, to cancel their booking and receive a voucher in the value equivalent to their original booking. The offer is not available on domestic flights.

Please note that the voucher must be requested at least 3 days before scheduled outbound departure. To apply for the voucher go to My Bookings.

The voucher is valid for 12 months from the date of issue. It can be used to book a new flight to any of our destinations or to buy travel extras. If you applied and received a voucher before April 22, the old limitation of 30 November will be removed, and your voucher will automatically have the new validity of 12 months.

To be eligible to apply for the voucher, you must have made your booking through SAS' website or SAS Customer Service. Not valid for bookings paid partly or fully with EuroBonus points.

The SAS Travel Voucher:

• can be used by you or another traveler.

• is valid for trips to any SAS destination.

• is valid to use as payment within 1 year after the date of issue. 

• can be used via SAS's website or SAS Customer Service.

• can be used as full or partial payment for a new trip and any remaining value will remain on the voucher until it expires. 

• is non-refundable.

You can read the full terms & conditions.

If you have made your reservation through a travel agent, please contact them for available options.

For corporate bookings made directly with SAS, please contact customer service for assistance.

If you are traveling as a group (more than 9 persons in the same booking), please contact your travel agent for available options. Contact SAS Customer service if you have booked directly with SAS.

You must apply for the voucher at least 3 days before departure.

To apply for the voucher, go to My bookings

If you or a travel companion in the same reservation are tested positive for COVID19 within 7 days of departure, you may contact customer service to receive a SAS Travel voucher or get assistance to rebook your flight without rebooking fee.

• The rebooking option is only valid for partially used tickets.

• In case of rebooking to a higher fare, the difference between the fare paid and the higher fare will be added. 

Passengers with totally unused tickets for travel to/from USA or Asia will receive a SAS Travel voucher.

The SAS Travel voucher will cover the ticket/bookings value. SAS Travel Voucher is a non-refundable voucher.

If you have made your reservation through a travel agent, please contact them for available options.

If you don't want to travel, and your flight is not canceled, you can apply for cancellation and refund according to your ticket rules. Most of SAS tickets are refundable except for SAS Go Light and SAS Go Smart. If you cancel a SAS Go Light or SAS Go Smart ticket only taxes will be refunded. The ticket price and domestic/international surcharges will not be refunded. Your ticket details can be found in your confirmation e-mail (Electronic Ticket Itinerary and Receipts).

To cancel your trip and request a refund, go to My bookings. 

If you have made your reservation through a travel agent, please contact them to get help to apply for a refund.

SAS is offering rebooking free of charge for all International flights until 72 hours before departure. This offer is valid for all bookings made until the 30th of May 2022. Within 72 hours from departure ordinary ticket rules applies. Please note that Domestic trips within Sweden, Norway or Denmark has ordinary ticket rules and is not part of current offer. Read more about our ticket rules.

Please note, that if you change to a higher fare type, you need to pay the difference. You can only rebook to a new flight 361 days ahead or according to availability on our website. 

If you have booked your ticket through a travel agent please contact them for assistance. 

Rebooking is only possible to and from the same destination as your original booking.

To rebook your trip, go to My bookings. 

Read the full terms & conditions.

If your flight is canceled, we offer you a SAS Travel Voucher of the full value of your booking. You can use the voucher to start making new travel plans and book a flight to any of our destinations, at any time you choose.

If you haven’t used the voucher before it expires, it is refundable.

SAS TRAVEL VOUCHER

• will be sent to you in 7 days once the request is made. 

• is valid for 12 months from the date of issue.

• is refundable after 12 months.

• can be used to travel anytime you choose, as long as the booking is made before the voucher expires.

• is valid for travel to any of our destinations.

• can be used by you or another traveler.

• can be used as full or partial payment on our website. Any remaining value will remain on the voucher until it expires.

Read the full terms & conditions.

Not valid for bookings paid partly or fully with EuroBonus points. For corporate bookings made directly with SAS, please contact Customer Service for assistance.

Proceed with voucher request

OTHER OPTIONS

If you don’t want a voucher, you can apply for a refund instead. Proceed with refund request.

If you made your reservation through a Travel Agent, please read more here.

Read more about EU passenger rights here.

SAS Lounges in Bergen, Trondheim and Helsinki are temporarily closed.
SAS Lounge in Gothenburg are open Monday - Friday.

Food and Beverage offer can vary due to national and/or local Covid-restrictions.

The current embargo for Unaccompanied Minors on ALL SAS flights (SAS Charter included), except Scandinavian Domestic is valid until 31May 2022.

Between 01 June 2022 and 30 Sep 2022 the embargo for Unaccompanied Minors will be on All SAS flights (SAS Charter included), except Scandinavian Domestic and Intrascandinavian flights.

• If you have purchased a ticket for travel until 31 May 2022:

If your ticket is for Intrascandinavian or International travel with unaccompanied minor service during this period, you can reschedule the trip to a date after 30 Sep 2022.

You also have the option to get a full refund. Contact SAS Customer Service and we’ll help you.

• If you have purchased a ticket for travel in the period 01 Jun 2022 - 30 Sep 2022:

If your ticket is for international (including Intercontinental) travel with unaccompanied minor service during this period, you can reschedule the trip to a date after 30 Sep 2022.

You also have the option to get a full refund. Contact SAS Customer Service and we’ll help you.

If your trip is booked via a travel agent, please contact your agent for assistance. 

The suspension of the unaccompanied minor service is temporary since we cannot guarantee the safety of the child traveling.

(Updated 17MAY21)

Requirements for customers traveling to China:

Please note that entry restrictions may be subject to change on short notice. You are responsible for ensuring that you are allowed entry into the country you are travelling from, to or are in transit through. 

• All Foreign passengers must hold a visa that has been issued after 28MAR2020. 

   

• All passengers (including Chinese nationals) are required to complete an electronic Customs Health Declaration Form prior to travel and show proof of having completed the form before boarding. The proof must also be shown to authorities upon arrival in China. The proof is a print/ or screenshot of the QR code that you receive when you have completed the electronic declaration.
  

• You complete the form via one of the following channels: WeChat, Mobile App (Android/ iOS versions available), or at 
  

• Please complete your Electronic Health Declaration form only after you have checked-in on your flight to China, as you will need to enter your actual seat number in the form. The health declaration is only valid for a limited time, so don’t complete the form to early, especially if you have long transfer time in Copenhagen. Please have the QR code (you receive the QR code when you have completed the Health declaration form) available, as you must present it to the airline at the time of boarding the flight from Copenhagen to China. You can see what documents you need 
  

• Please note that the online form does not accept all email addresses (you need to submit your email address to receive the required QR-code). If you are not able to complete the online declaration successfully, kindly use WeChat or download the Mobile App.
  

  UPDATED REQUIREMENTS FOR CORONAVIRUS TESTING

  
  

• All passengers traveling from Copenhagen to China must hold a negative COVID-19 nucleic acid test result and a negative IgM anti-body test. Both tests must be issued at most (earliest) 48 hours before departure. 

• All passengers traveling in transfer via Copenhagen to China must hold an additional negative Coronavirus (COVID-19) nucleic acid test and a negative IgM anti-body test issued at most (earliest) 48 hours before departure. This additional test must be taken at a facility in the transit country (CPH, Denmark).

• The COVID-19 nucleic acid test and the negative IgM anti-body test shall be carried out at a facility designated or recognized by the overseas Chinese Embassy/ Consulate in the country where you start your journey (please contact the local Chinese Embassy for details). Link to the 

  
  

• You must send information regarding your negative COVID-19 test and the negative IgM anti-body test together with a scanned copy of your passport and flight details (via email or WeChat), to the local Chinese embassy/consulate in the country where you start your journey.

• A special Health Code (for Chinese nationals) or an Embassy endorsed Health Declaration Form (for foreign nationals) must be obtained from the local Chinese Embassy/Consulate before travel.

• SAS will check the health codes/forms at time of boarding – failure to obtain a health code/form from the embassy prior to travel or holding a code/form that will expire before the person arrives in China, will result in denied boarding from the flight. You can see description and pictures over the required documents 

   

  
  

• Note: As of 07NOV2020, if you travel to China via Copenhagen, you need to get tested for Coronavirus and get a negative test result, not only in the country of your departure, but also at your transit airport. For test facilities see below. 

• Due to this requirement, plan enough time to obtain and validate the two Covid-19 tests by the Embassy in the transit country (including waiting time).

• Customer from domestic flights in Denmark transferring to flights from Copenhagen to China are not required to be tested at Copenhagen airport if you already have a test not older than 48 hours from your origin destination in Denmark.

• A temperature check will be performed at the departure gate in Copenhagen. 

  
  

• Those not fulfilling the health requirements set by the Chinese authorities and those showing symptoms of COVID-19 will be denied boarding.

  
  

• Upon arrival in China you will be tested for COVID-19 and you will be quarantined for 14 days at your own cost in designated places. 

  
  

• Designated Testing Service Copenhagen Airport authorized by Chinese Authorities: 

Note: Due to the requirements from the Chinese authorities there will be an embargo for Animal in luggage compartment (AVIH), Pet in cabin (PETC) and wheelchair, when unescorted (WCHC - Passenger is completely immobile), for travel to Shanghai (PVG). The embargo is valid until further (upd 06OCT20).

Any costs in connection with refused entrance will be imposed on the passenger.

(Updated 18 May 2022)
Valid until further notice

Please note that entry restrictions may be subject to change on short notice. You are responsible for ensuring that you are allowed entry into the country you are travelling to or are in transit through. 

General requirement

See: IATA Travel Center

COVID-19 Vaccine and Test Requirements

All passengers from the age of 18 must present the following: 

• A Vaccination certificate showing that they were fully vaccinated at least 15 days (day of vaccination + 14 days) before arrival. The vaccine shall be
  approved vaccines or authorized and World Health organization (WHO) emergency use listed EUL vaccines: (Astra Zeneca (SK Bioscinece) (Vaxzevria),
  Pfizer-BioNtech (Commirnaty), Moderna, Covishield, Covaxin, Covavax, Jansen/ J&J (single dose), Nuvaxovid, (Novavax), Sinopharm (BIBP) and Sinovac.  

A combination of these vaccines is accepted if administrated at least 17 days apart.

More information can be found at CDC – International travel during Covid19

• Passenger Details (e.g. name and date of birth) in the certificate must match those stated in the passport or other travel document. 

• Documentation must be verifiable (digital or paper) OR non-verifiable digital or paper). 
  -  Verifiable record, typically includes a QR code
  - Non-verifiable record is an official record not linked to an official database.  

• Fully vaccinated mean one of the following: 
  - 2 weeks (14 days) since a person’s second dose in a 2-dose series of an accepted COVID-19 vaccine.
  - 2 weeks (14 days) since the person received 2 doses of any “mix-and-match” combination of accepted COVID-19 vaccines listed in table above.
  - 2 weeks (14 days) since a person received one dose of an accepted single-dose-series COVID-19 vaccine (e.g., Janssen/J&J)

This does not apply to: 

• Nationals of the USA  

• Residents of the USA

• Passengers under 18 years

• passengers with a letter issued by a doctor providing that the passenger is medically unable to receive the vaccine.

• passengers with the following visas: A-1, A-2, C-2, C-3 (as a foreign government official or immediate family member of an official), E-1 (as an employee of TECRO or TECO or the employee’s immediate family members), G-1, G-2, G-3, G-4, NATO-1 through NATO-4, or NATO-6 (or seeking to enter as a nonimmigrant in one of those NATO classifications).

• Members of the U.S Armed Forces, their spouses and children under 18 years.

• Marchant seamen with one of the following visas: C, D, C1/D, B1, H or L.

• This does not apply to passengers with a letter of invitation or other official document, issued by the USA, by other government or by the United Nations, traveling on duty.

All passengers from the age of 2 must present the following: 

• A proof of a negative COVID-19 test (Antigen, NAAT, RT-LAMP, RT PCR, or TMA). 
  The test must be performed no earlier than 1 day before departure from the first embarkation point. The documentation must also include sufficient verification information such as name and contact information for the laboratory or healthcare personnel who performed the 
  
  OR
  

• A positive Coronavirus (COVID-19) test result, issued at most 90 days before departure from the first embarkation point; and a letter issued by a health authority stating that the passenger has been cleared for travel. 
  
  OR
  

• A written documentation (Paper or digital copy) of a “Self-test”/ “home-test”.
  Type of test (SARS-CoV-2 viral test (nucleic acid amplification test [NAAT] or
  antigen test) with Emergency Use Authorization (EUA) from the U.S. Food and Drug
  Administration (FDA) OR the relevant national authority where the test is administered.
  The testing procedure must include a telehealth service affiliated with the manufacturer of the test that provides real-time supervision remotely through an audio and video connection. Some FDA-authorized self-tests that include a telehealth service may require a prescription.
  The telehealth provider must confirm your identity, observe the sample collection and
  testing procedures, confirm the test result, and issue a report that meets the requirements of CDC’s Order (see “What information must be included in the test result?” below).
  Airlines and other aircraft operators must be able to review and confirm your identity and the test result details. You must also be able to present the documentation of test results to U.S. officials at the port of entry and local/state health departments, if requested.
  
  

• The documentation must include the following:
  - Type of test (SARS-CoV-2 viral test (nucleic acid amplification test [NAAT] or
  antigen test)
  - Entity issuing the result (e.g., laboratory, healthcare entity, or telehealth service)
  - Sample collection date:
  a) a negative test result must show the sample was taken no more than 1 day before
  the flight.
  b) A positive test result for documentation of recovery from COVID-19 must show the
  sample was taken within 90 days before the flight.
  - information that identifies the person (full name plus at least on other identifier such
  as date of birth or passport number)
  - test result
  

This does not apply to:

• Passengers under 2 years

• US Military personnel

• Until 30APR2022 nationals and residents of USA and their family members arriving from Belarus, Russian Federation and Ukraine

Passenger Details (e.g. name and date of birth) in the certificate must match those stated in the passport or other travel document. 

Note: The Medical Certificate confirming Vaccine and negative test results must be presented before boarding, and failure to do so shall result in denied boarding.

For more information see: IATA Travel Center

Passengers are subject to COVID-19 measures set by the state/ territory of their final destination. For more information visit CDC’s webpage

Document Requirement:

Passenger Attestation Form 

• All passengers 2 years of age or older must provide a separate attestation. Unless otherwise permitted by law, a parent or other authorized individual should attest on behalf of a passenger aged 2 to 17 years.

• You can find the Passenger Attestation form here or at COMBINED PASSENGER DISCLOSURE AND ATTESTATION TO THE UNITED STATES OF AMERICA

• Print the Form, fill it in, and bring it with you to the airport at departure. 

• The personal identifiers (e.g., name and date of birth) must match the personal identifiers on the passenger's passport or other travel documents.

• The Passenger Attestation Form will be collected before boarding of your flight to the US

For more information on entry restrictions see:
IATA Travel Center TIMATIC
CDC - Find out if you can board a flight to the United States

Quarantine Requirements

Passengers could be subject to self-isolation or self-quarantine.
This does not apply to:
- passengers with a COVID-19 recovery certificate proving recovery in the past 90 days;
- passengers with a COVID-19 vaccination certificate showing that they were fully vaccinated at least 15 days (day of vaccination + 14 days) before arrival. Passenger details (e.g., name and date of birth) in the certificate must match those stated in the passport/travel document.
- Vaccines accepted are AstraZeneca (SK Bioscience), AstraZeneca (Vaxzevria), Covaxin, Covishield, Covovax, Janssen, Moderna (Spikevax), Nuvaxovid (Novavax), Pfizer-BioNTech (Comirnaty), Sinopharm (BIBP) and Sinovac. A combination of these vaccines is accepted if administered at least 17 days apart

More details can be found at https://www.cdc.gov/coronavirus/2019-ncov/travelers/international-travel-during-covid19.html

Any costs in connection with denied boarding or refused entrance will be imposed on the passenger.

Stockholm Arlanda Terminal 4 is temporarily closed, all SAS domestic flights to/from Arlanda airport depart and arrive at Terminal 5.