Forms & certificates
Manage everything related to your trip both before and after using the links below. You’ll also find any documents you need to complete for your trip.
If you require a document for insurance purposes, you can get a flight delay certificate by providing your booking details.
Request a receipt for onboard purchases, ancillary services, and tickets purchased online, via the SAS App, or through SAS Customer Service.
Complete the medical information form (MEDIF), to receive confirmation that you're fit to fly.
Fill out this form to bring your own oxygen or concentrator onboard.
If you're traveling in a group of 10 or more people, you can make a group reservation.
If you haven't received EuroBonus points for a recent SAS flight or with one of our airline partners, you can request them here.
Track your flight's real-time status. Enter cities or flight number to check for delays or cancellations.
Check flight status
Good to know
Whether you need to reschedule your travel dates or update traveler names, we have all the information you need.
If you're unable to travel and need to cancel your trip, you may be entitled to a refund. Below you'll find information about ticket refund rules and how to apply for a refund.
If your SAS flight is canceled, we will do our best to take care of you and keep you informed.
If your flight is delayed, we will inform you as soon as possible by text message and through our app, based on the contact information in your booking. If your flight is significantly delayed and you choose not to travel you may be entitled to compensation.
If you lost something while traveling with us or at the airport, here’s what you need to know.