SAS logotype
  • Legal Info

Legal Info

When you book a flight with Scandinavian Airlines you agree to our General Conditions of Carriage for passengers and baggage.

Scandinavian Airlines may update the conditions defined on this site at any time. Consequently, we would advise our online users to consult them each time they visit.

Your privacy & data protection

Privacy policy

At SAS, we are committed to protect your privacy and the personal data that you share with us. In this Privacy Policy, we want to explain ho...

Profile account terms and conditions

These terms and conditions are applicable to Profile Account holders. Effective: 13 March 2018

Manage personal data

At SAS, we are committed to protecting your privacy and the personal data that you share with us. Below you can access your personal data, r...

Loyalty programs

Lifetime Gold

This information notice summarizes the terms and conditions for Lifetime Gold membership product. Effective: 1 September 2024

Member terms & conditions

Our vision is to make life easier for Scandinavia’s frequent travelers. EuroBonus is SAS’ loyalty program and with EuroBonus you are part of...

SAS for work

The following terms & conditions apply to our corporate program, SAS for Work, and to our corporate products.

Give Away Membership

This information notice summarizes the terms and conditions for Give away membership product. Effective: 31 October 2020

Point Sharing

This information notice summarizes the terms and conditions valid for Point Sharing. Effective: 1 september 2024

Joint controller arrangement

Information on the essence of SAS’ and EB’s joint controller arrangement

SAS EuroBonus & Scandic Friends – Account Linking Terms

This information notice summarizes the general terms and conditions for the account linking feature between SAS’ EuroBonus program and Scand...

Travel conditions & limits of liability

General terms and conditions

This information notice summarizes the general terms and conditions for online purchase of airline tickets from SAS’ website and application...

Conditions of Carriage

When booking a flight with SAS, you enter into a Contract with us, and agree to our Conditions of Carriage for passengers and baggage. Pleas...

Aircraft change rule

This information notice summarizes the aircraft change when traveling under one contract versus separate ticket.

EU Passenger rights

Regulations regarding passenger rights in case of any delays, canceled flights and/or denied boarding. If your flight has been canceled or s...

Products & optional services

Optional fees & services

We offer optional services to customize your travel needs. Before you plan your next trip, take a moment to review this overview of fees and...

SAS Voucher

This information notice summarizes the regulations regarding guidelines for SAS Compensation Voucher. Please read on to find out more about ...

Travel extras

Travel Extras are chargeable services that you can add to your booking on SAS operated flights.

SAS Travel Voucher

This information notice summarizes the provisions regarding the guidelines for the SAS Travel Voucher. The SAS Travel Voucher was introduced...

SAS Gift card

This information notice summarizes the regulations regarding guidelines for SAS Gift Card. Please read on to find out more about details reg...

SAS Upgrade

You get the opportunity to bid for or buy an SAS upgrade on SAS’ website or buy an SAS Upgrade at the Airport. By placing a bid or buying an...

Using our website

Cookie policy

At SAS, we are committed to protecting your privacy and the personal data that you share with us. We use browser cookies, scripts, web beaco...

Accessibility Statement

We want every passenger to enjoy the best possible travel experience, starting with our website and app. This page explains our commitment t...

Website terms of use

This information notice regulates the Terms of Use for all the websites and applications, including the SAS App, operated by SAS (together t...
Aircraft window showing the tail of an SAS aircraft
Aircraft window showing the the clouds underneath
Aircraft window showing a snowy landscape
  • Help & information

    • Ask a question
    • Check flight status
    • Find information by topic
  • About us

    • SAS Group
    • Working at SAS
    • Punctuality
    • Sustainability
    • SkyTeam
  • Quick links

    • Customize your journey
    • Partner award flights
    • SAS for Work
    • Travel Pass
  • Inspiration

    • Destinations
    • Flight routes
    • Travel inspiration
    • Midnight sun
    • Stopover

Download the app

Download SAS' application from App StoreDownload SAS' application from Google Play
SAS logo
  • Term of Use
  • Conditions of Carriage
  • Cookies
  • Manage my data
  • Accessibility statement
Payment Alternatives

© 2025 Scandinavian Airlines System Denmark-Norway-Sweden, org.nr 902001-7720, 195 87 Stockholm

SkyTeam alliance member