From Star Alliance to Skyteam
Here’s where we’ve gathered everything you need to know about SAS' move from Star Alliance to SkyTeam.
Here’s where we’ve gathered everything you need to know about SAS' move from Star Alliance to SkyTeam.
EuroBonus will remain SAS’ loyalty program and the current rules and regulations for traveling on SAS will remain largely the same. Your membership, including your level in the program and points earned, will not be affected.
In general, as a EuroBonus member, you’ll still enjoy the same benefits and point earnings based on your membership level when you fly on a Star Alliance airline until 31 August 2024. And from 1 September 2024, you’ll enjoy similar benefits with most SkyTeam airlines.
Below is the latest information about how the move will impact EuroBonus members. We look forward to sharing more details as our journey progresses, with a view to creating a smooth transition to a new alliance with fresh, exciting travel opportunities for our members.
For departure up to and including 31 August 2024:
EuroBonus members flying on a Star Alliance airline will enjoy the same benefits as they do today based on their Star Alliance Silver or Gold status.
For departures from 1 September 2024:
EuroBonus Silver members will no longer be Star Alliance Silver members, but instead will be SkyTeam Elite members and enjoy all associated benefits when flying on a SkyTeam airline, such as extra baggage allowance and priority check-in.
EuroBonus Gold members will no longer be Star Alliance Gold members, but instead will be SkyTeam Elite Plus members and enjoy all associated benefits when flying on a SkyTeam airline, such as lounge access, fast track and priority boarding.
EuroBonus Diamond members will no longer be Star Alliance Gold members, but instead will be SkyTeam Elite Plus members and enjoy all associated benefits when flying on a SkyTeam airline, such as lounge access, fast track and priority boarding.
Read more about SkyTeam Elite and Elite Plus benefits
For departures up to and including 31 August 2024:
EuroBonus members flying on a Star Alliance airline will earn Basic points just as they do today.
Until 8 September 2024, EuroBonus members will be able to claim missing points for flights on Star Alliance airlines that they have completed up to and including 31 August 2024. After 8 September 2024, it will no longer be possible to claim missing points for flights on Star Alliance airlines. To avoid having to claim missing points, make sure your EuroBonus number has been added to your booking before departure.
For departures from 1 September 2024:
EuroBonus members will no longer earn Basic points when flying on a Star Alliance airline, but instead earn Basic points when flying on most SkyTeam airlines. More details about earning points will be provided on SAS’ EuroBonus partners page
EuroBonus members will be able to claim missing points for flights departing from 1 September 2024 on most SkyTeam airlines at the earliest 8 days and at the latest 6 months after the flight.
Bookings:
Until 31 August 2024, EuroBonus members will be able to book Bonus trips on Star Alliance airlines using the Star Alliance Bonus Trip booking tool, even if the travel date is after 31 August 2024.
No new bookings on Star Alliance airlines will be allowed after 31 August 2024.
Valid Amex 2-for-1 vouchers can be used for Star Alliance Bonus trip bookings until 31 August 2024.
Rebooking:
Until 31 August 2024, you can rebook your Star Alliance Bonus trip until 24 hours before the departure of the outbound flight, subject to availability, just as today, even if your departure date is on or after 1 September 2024. Once you’ve started your trip, however, you will not be able to rebook your return trip.
From 1 September 2024, you can rebook your Bonus trip to an SAS or certain SkyTeam airline flights (subject to availability) by contacting SAS Customer Service. Just as today, you can rebook your trip up to 24 hours before the departure of the outbound flight. Please note that you can’t rebook your return flight once you’ve started your trip.
Just as today, if any points used in your original booking have expired by the time you rebook your trip, new points will be taken from the original EuroBonus account.
Cancellation:
You can cancel your Star Alliance Bonus trip at any time (until 31 August 2024 and after 1 September 2024) just as today, up to 24 hours before the departure of the outbound flight by contacting SAS Customer Service. Once you’ve started your trip, however, you can’t rebook your return trip.
All non-expired points and valid vouchers will be returned to the original EuroBonus account.
Bookings:
From 1 September 2024, you’ll be able to use your EuroBonus points to book Bonus trips on most SkyTeam airlines for travel from 1 September 2024.
You’ll also be able to use an Amex 2-for-1 voucher when booking a Bonus trip on most SkyTeam airlines.
Rebooking:
Bonus trips booked on SkyTeam airlines will be rebookable.
Just as today, if any points used in your original booking have expired by the time you rebook your trip, new points will be taken from the original EuroBonus account.
Cancellation:
You’ll be able to cancel your Bonus trip on a SkyTeam airline just as today, up to 24 hours before the departure of the outbound flight. All non-expired points and vouchers will be returned to the original EuroBonus account.
EuroBonus will remain SAS’ loyalty program, even after SAS leaves Star Alliance and joins SkyTeam. As a member, you can continue to earn and use points on SAS as you do today. Your status and benefits as a EuroBonus member when you fly on SAS will not change.
Offering an attractive loyalty program for SAS’ travelers remains the top priority for SAS and its new owners, even after SAS changes ownership and alliance.
On 31 August 2024, SAS will leave Star Alliance. EuroBonus members will enjoy similar customer benefits on most SkyTeam airlines beginning 1 September 2024 when SAS joins SkyTeam.
As long as SAS is a member of Star Alliance, EuroBonus members can continue to enjoy the same benefits as they do today when flying on a Star Alliance airline.
In general, EuroBonus members will enjoy similar benefits when they fly on most SkyTeam airlines as they do today when they fly on a Star Alliance airline.
Your EuroBonus points will remain and retain their current expiry date. You’ll still have all the points you’ve earned, and you can continue to earn and use points as you do today.
Your EuroBonus level will remain as well as your progress toward the next level during your qualification period. The change of alliance will not impact the requirements to reach new membership levels.
The EuroBonus Lifetime Gold program will remain. Your progress toward earning Lifetime Gold will not be impacted.
EuroBonus benefits when traveling on partner airlines are summarized above.
You’ll be able to earn EuroBonus Basic points when you fly on a Star Alliance airline until 31 August 2024.
Existing Bonus trip bookings will remain unchanged and will be honored even if your flight is scheduled to depart after SAS leaves Star Alliance. See above for more details.
You can use your EuroBonus points to book Star Alliance Bonus trips until 31 August 2024. See above for more details.
Yes.
As long as SAS is part of Star Alliance, members of other Star Alliance airlines’ loyalty programs will enjoy the same membership benefits when they fly on SAS. They will also be able to spend miles/points on SAS flights.
Amex 2-for-1 vouchers will remain, and you’ll still be able to use vouchers for SAS Bonus tickets. You can also use new vouchers for Star Alliance Bonus trip bookings until 31 August 2024. All Bonus trip bookings made using vouchers will remain unchanged and will be honored.
From 1 September 2024, you'll be able to use your Amex 2-for-1 vouchers on most SkyTeam airlines
FlyPremium benefits will remain, and members will continue to enjoy FlyPremium when they book SAS Bonus tickets.
Yes.