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SUGGESTIONS

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Latest updates

(Updated 13:44 CET 24APR19)

Notification of strike from the Pilot Unions in Denmark, Norway and Sweden

(Updated 24APR19)

SAS is offering voluntary rebooking free of charge, for those passengers who are being worried about their travel arrangements being affected by a possible pilot strike starting on 26APRIL19.

The offer is valid for SAS operated flights. Flights operated by our partners are not affected by a possible strike and are not subject for voluntary rebooking free of charge.  

As always, SAS has a strong ambition to reach new collective bargaining agreements thus avoiding conflict.

We are offering our customers to voluntary change their reservation free of charge on My Bookings, even if the flight hasn’t yet been affected or canceled as long as the following criteria are met:

·        Your flight is with SAS

·        Flight is not cancelled

·        The departure date of your flight are between 26-29 April 2019

·        Your ticket number starts with 117

·        Your ticket is issued on/before 24 April 2019

·        The ticket is purchased on SAS web, SAS App or SAS Call Center.

·        If you booked via a travel agent or a tour operator, please contact them directly.

You can rebook to a SAS flight on another date to the same destination if the same service class as the original ticket is available. The new date of travel may not be later than 23-25 April 2019 or 06 May until 30 September 2019.

Please note that you cannot rebook your trip online if you are travelling with an infant, ordered a special meal, are travelling as an unaccompanied minor, have requested transportation of a wheelchair or pet.

SAS will not reimburse travelers for costs such as, but not limited to, accommodations, meals or surface or air transport related for voluntary rebookings.

Did you book your ticket via a travel agent or a tour operator? Please contact your travel agent to rebook your flight.

 

The pilot unions in Denmark, Norway and Sweden have given notice of a conflict with SAS. The notification of strike includes all pilots who are members of SPF (Svensk pilotförening), NSF/NF (Norsk Flygerforbund), SNF (SAS Norge Pilotförening) and DPF (Dansk Pilotforening). The earliest possible start date for a potential strike is April 26th.

For general information about your options regarding delayed or cancelled flights, Delayed or cancelled flights 

No Boeing 737 Max 8 in SAS fleet

(Published 12MAR19)

SAS has no aircraft type Boeing 737 Max 8 in the fleet.

You can find more information regarding the SAS fleet here: https://www.sasgroup.net/en/the-fleet/

 

Milan - closure of Linate airport 27JUL19-26OCT19

(Published 14NOV18)

Due to runway maintenance, Linate Airport will be closed from 27JUL19 to 26OCT19. Because of this, all our flights to/from  Linate Airport in this period are cancelled. Passengers booked to/from Linate will be rebooked to Malpensa (MXP) by SAS. We apologize for the inconvenience.