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    • Contact us

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        Chat with us

        Our chat agents are available Mon-Fri: 08.00-18.00 (CET). Any other time you can chat with our virtual assistant Turi who offers 24/7 support. The chat icon can be found at the bottom right corner.

      Check the status of your submitted refund request

      If you haven’t requested a refund, but would like to do so, you can apply for a refund in My Bookings by entering your booking reference and last name.

      If you have made a refund request through a travel agent or a charter company, please contact them for assistance.

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      Europe

      Customer Service / EuroBonus

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      Opening hours:

      EuroBonus Gold/Diamond, Extended opening hours.

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      SAS Corporate Sales Center

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      Denmark

      Customer Service / EuroBonus

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      SAS Corporate Sales Center

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      Norway

      Customer Service / EuroBonus

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      SAS Corporate Sales Center

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      Sweden

      Customer Service / EuroBonus

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      SAS Corporate Sales Center

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      Asia

      Customer Service / EuroBonus

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      US

      Customer Service / EuroBonus

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      SAS Group Sales

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      Refunds

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