You can contact us at Customer Service through our Chat bot Turi for simpler questions, for more complex matters about payment, refund and rebooking you have to call us.
Before you call, did you know that the quickest and easiest way make changes to your booking is via My bookings.
We apologize for the unusually long waiting times right now on chat and phone and are doing everything we can to assist our customers.
If you do not have an urgent matter we kindly ask you to contact us at a later date.
Thank you for your understanding
If your flight is canceled
As many are traveling during the summer, there are limited available seats. This means that we unfortunately have limited possibilities to find a new seat within the same time frame as your current booking. We can instead help you rebook your ticket to a later date or apply for a refund. Thank you for your understanding.