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Money-back guarantee

When traveling to or from the US, and you book your flight at least 7 days before departure, you may cancel your booking within 24 hours of purchase at no cost and receive a full refund.

Refund conditions

  • Applies to unused tickets booked on SAS' website, in the SAS app or through SAS Customer Service and you're traveling to or from the US, your ticket is refundable within 24 hours of purchase, regardless of ticket type. This applies when the ticket is purchased more than 7 days before departure.

  • If you change your ticket more than 24 hours after purchase, different rules apply based on the ticket type

  • If you change your ticket and then cancel your trip within 24 hours of booking, you’ll be refunded the price of the ticket, but not the cost of changing the ticket

If you change your mind

How to cancel

You can cancel your trip to or from the US by using the link in your confirmation email or under My trips. If the price of trip has already been charged to your credit card, it will be credited to the card you used to pay for the trip. It normally takes 3–5 banking days before the transaction is shown on your statement.

Cancellation insurance

If you bought cancellation insurance from Cover Genius when booking on our website, and then cancel your trip, SAS will automatically refund the insured amount within 7–10 days.