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Request assistance

If you need assistance or would like to bring your service animal or book a wheelchair/mobility device on an SAS flight, just go to My bookings to make a request once you’ve booked your trip. For flights operated by airlines other than SAS, please use this form.

Please also note that if you are both visually and hearing impaired, you’ll also need to submit this form even if your flight is operated by SAS.

Assistance is subject to availability. You need to request assistance at least 48 hours before the scheduled time of departure. Your service must also be approved before departure, otherwise we can’t guarantee assistance.

What type of assistance do you need?

* Required information

Hearing or sight impairment

Mobility impairment

Cognitive impairment

Service dog

Please complete all required fields

Traveler details

* Required information


Please fill in the details below for the traveler requiring assistance.

Please add a first name
Please add a last name
Please add a valid email address
Enter your booking reference
Please add a valid phone number

Please complete all required fields

Before you finalize the request, please read our information and familiarize yourself with your rights and duties for travel requiring assistance.

Please confirm that you have read and understood your rights and responsibilities for traveling with assistance.

Read more about how SAS handle your personal data in our Privacy Policy

Please complete all required fields