Help & Information

Find what you’re looking for quickly and easily – ask a question or visit our travel information center.

Ask us a travel-related question

Use our search feature to ask anything you want to know about traveling with us.

Browse our information center to get answers to your travel questions by topic.

Manage your trip
Check your itinerary, request assistance or add bags, meals or lounge access and more to customize your journey.
View my cases
In our case portal, you can easily track the status of your ongoing case with SAS Customer Service.
Check flight status
View the status of your flight by entering your city or flight number.

Traffic updates
Check travel-related alerts or exceptions that may impact your trip.
Let us know what you think
Help us improve by sharing your feedback on our site.

Here’s where you can download documents, get receipts and claim compensation for flights, baggage and more.

Before your trip

After your trip

Delayed or canceled flight

This is a functional preview, so data might not be current. For the latest traffic updates, please visit our old website.

Effective 02 April many passengers without UK VISA will need an Electronic Travel Authorization to visit the UK.