Help & Information

Find what you’re looking for quickly and easily – ask a question or visit our travel information center.

Ask us a travel-related question

Use our search feature to ask anything you want to know about traveling with us.

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Find information by topic

Browse our information center to get answers to your travel questions by topic.

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More self-service options

Manage your trip
Check your itinerary, request assistance or add bags, meals or lounge access and more to customize your journey.
View my cases
In our case portal, you can easily track the status of your ongoing case with SAS Customer Service.
Check flight status
View the status of your flight by entering your city or flight number.

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Contact forms & certificates

Here’s where you can download documents, get receipts and claim compensation for flights, baggage and more.

Before your trip

After your trip

Delayed or canceled flight

Before your trip

After your trip

Delayed or canceled flight