Get ready to travel during Covid-19
The safety of our travelers and staff is always our highest priority. In these days with travel restrictions it is also important to get yourself ready to travel. SAS has since the beginning of the Covid-19 outbreak taken a number of measures to ensure your safety and well-being onboard.
Follow the general recommendations and stay home if you feel sick
We work closely with the authorities in all Scandinavian countries, as well as international authorities and regulators. We recommend that you always follow the general recommendations set by health authorities in your country.
-
Wash your hands frequently -
Stay home if you feel sick -
Follow the guidelines set by local health authorities -
Keep social distancing
Before your trip
You can do a lot to prepare for your trip. Our digital self-service solutions saves time and help reduce contact at the airport.
-
Stay home if you feel sick -
Purchase your face masks before leaving for the airport – homemade masks or masks made of cloth are not allowed. Please note that you have to change face mask at least every four hours and that you need face masks for the whole length of you trip -
Ensure that you meet the necessary requirements to enter your final destination and country where you have a connecting flight
Check entry restrictions
Please make sure to keep yourself updated since entry restrictions may change on short notice. As a traveler you are responsible for making sure you meet the necessary requirements to enter your destination, before leaving for the airport. For guidance, please consult with government bodies, such as the Ministry for Foreign Affairs.
Face Mask Requirements
You must bring your own face mask that covers nose and mouth when you travel to Canada as well as to and from China. SAS accepts single-use medical face masks. Homemade face masks or fabric masks / cloth face coverings are not accepted. Wearing a face mask is mandatory for the entire journey, from onboarding until you leave the aircraft. Face masks that are allowed on board include single-use masks of FFP2, KN95, N95 standards or surgical masks such as IIR or similar. Protection made out of cloth, visors or covers with ventilation valves are not permitted on board.
At the airport
We have implemented several measures at the airport to ensure a safe journey for you. But you can also do a lot yourself. You should always follow the instructions given by our staff – they are here for your safety.
-
New routines and an updated food and beverage offering in the lounges that are open to minimize interactions, and extended cleaning procedures have been implemented -
We have updated our boarding procedure to better facilitate social distancing -
Arrive well ahead of scheduled departure time
Social distancing at the airport
Do everything you can to keep social distancing at the airport. Keep distance in queues at check-in, security and at the gate.
On board your flight
The air on board your flight is kept clean using modern and highly efficient air filters, and we have adjusted our service concept to reduce contact.
-
We do our best to seat travelers across the cabin, to create as much distance as possible -
All aircraft are cleaned and disinfected according to EASA (European Union Aviation Safety Agency) regulations -
You are required to use a face mask covering mouth and nose during the entire flight when you travel to Canada as well as to and from China, from boarding to disembarkation – homemade masks or masks made of cloth are not allowed -
Our cabin crew wears protective face masks on board -
Our aircraft are equipped with HEPA air filters to keep the air clean -
All non-essential loose items have been removed from the seat pocket
The air onboard
Almost all our aircraft are equipped with High Efficiency Particulate Air (HEPA) filters that are capable of capturing up to 99.97% of microbes, like viruses and bacteria, ensuring a high air quality. The air on board is exchanged every 2-3 minutes. The air on board is pressed down from the ceiling to the floor. This makes it difficult for droplets to spread, as the air flow makes droplets immediately fall to the floor immediately. All our Airbus and Boeing aircraft are equipped with HEPA filters. Flights operated with ATR aircraft has another type of air filter on board, which ensures a continuous flow of fresh air to the cabin.