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Refresh your browser
Log in to your scandic account
if the issue remains contact our customer service at xxx@sas.xx

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Fill out this form to get copies of tickets and any onboard purchases you've made on our site, in the SAS app or via SAS Customer Service.

You can get a receipt up to 24 months after your completed trip. We'll send it to the email in your booking, but if you'd like it sent to another address, just update the email address under My trips before making a request. If you need help, just contact SAS Customer Service.

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Please also note that if you are both visually and hearing impaired, you’ll also need to submit this form even if your flight is operated by SAS.

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If you do not receive such a message, it means we were unable to complete your purchase. However, you do not need to worry. We will cancel your order and refund your money, and you can always try again. Close this page to continue.","buttonLabel":"Try Again"},"refundIssued":{"title":"An error occurred, and you will receive a refund","paragraph":"We have sent you an email regarding the refund. Please try again later.","buttonLabel":"Try Again"},"giftcardIssued":{"title":"We apologize, an error occurred","paragraph":"It seems that things are a bit slow today. We will send out an email when your gift card is ready.","buttonLabel":"Close"},"invalidSession":{"title":"We cannot process the payment","paragraph":"Your purchase seems to have taken too long. Please check your email for more information. 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The retrieval of information takes place one (1) time, includes information from no more than 12 months back and is done for the purpose of providing you with insights into relevant EuroBonus card programs and benefits that could be relevant for you based on your spending and preferences."},"link":{"text":"Terms of Use & Privacy Policy","url":"https://assets.ctfassets.net/oz9qk43ly6yk/pNU9CPSr5MIkeRnYpLrnK/86bb11346ad6806e28fb240b54c48f36/Terms_of_Use_and_Privacy_Notice_Card_Match_25Sep2024.pdf"}},"close":"Close","back":"Back"},"cardsBanner":{"heading":"Read more about our payment cards","description":"You don’t need to be a frequent flyer to earn points. With a SAS EuroBonus payment card, you earn EuroBonus points every time you use your card. Points can be used for flight tickets, car rentals, hotel stays, and more. 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Please try again."},"TooManyDevicesConnected":{"title":"{maxDevicesConnected, plural, =1 {You already have a device connected} other {You already have # devices connected}}","paragraph1":"There's a limit on how many devices you can connect for each EuroBonus account.","paragraph2":"{maxDevicesConnected, plural, =1 {Travelers can enjoy high-speed WiFi on one device per EuroBonus account. If you want to connect this device, go to the portal onboard.flysas.com on your other connected device. Click on Connected in the top right corner and then select Disconnect this device} other {Travelers can enjoy high-speed WiFi on up to # devices per EuroBonus account. If you want to connect this device, go to the portal onboard.flysas.com on one of your other connected devices. Click on Connected in the top right corner and then select Disconnect this device}}","paragraph3":"To connect on this device, just go back and sign in again.","ctaLabel":"Go back","signOutError":"Failed to sign out. 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Please start over to try again.","startOverButtonLabel":"Start over"},"FlightProgress":{"destination":"Next stop – {cityName}","fallbackTitle":"Onboard portal","progressLabel":"Flight progress","timeToDestination":"{hours, plural, =0 {} other {# hr, }}{minutes} min left","arrivalTime":"Arrives at {time}","liveMapLink":"Live Map"},"OffersMenu":{"title":"Plan your arrival","items":{"placeOrder":{"title":"Place an order","description":"Enjoy drinks & snacks onboard","imageAlt":"Food, drink and snacks"},"airportTransfer":{"title":"Secure your airport transfer","description":"Book taxi, shuttle or train transfer with ease","imageAlt":"A train"},"arlandaExpress":{"title":"Book Arlanda express train ticket","description":"","priceSubtitle":"{price} SEK for {adultCount, plural, one {# adult} other {# adults}}","priceSubtitleWithDiscount":"{price} SEK for {adultCount, plural, one {# adult} other {# adults}} - {discount}% off","priceSubtitleFreeChildren":"{price} SEK for {adultCount, plural, one {# adult} other {# adults}}. 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Air Carrier Access act