Temporarily suspended guaranteed seats on fully booked flights

2020-05-20

During the summerperiod, flights to many of our holiday destinations are already at full capacity. This means that from 20 May to 12 August, we won’t be able to guarantee seats on fully booked flights for our EuroBonus Gold members on our domestic, intra-Scandinavian and European routes.

To ensure that you have the best travel experience possible, we’d like to encourage you to book as early as possible. 

SAS EUROBONUS extends current membership status for 12 months

2020-04-23

SAS remains completely dedicated to serving and rewarding our most loyal customers, even in these challenging times where many of our loyal EuroBonus members are challenged to collect the qualifying status points and flights required to maintain their membership levels within the 12-month qualification period.

SAS has therefore decided to honor our frequent flyers’ dedication and engagement to SAS and EuroBonus by offering EuroBonus members a 12-month extension on their current membership level. This benefit will be applied automatically to active EuroBonus accounts where the member has achieved current membership level on own merits, either by earning qualifying points or qualifying flights.

The benefit will be applied to members that have a qualification period with expiry date 31 March 2020 until 28 February 2021.

For more information and frequently asked questions, please visit our EuroBonus FAQ page.

We will continue to closely monitor how the situation progresses and determine if additional measures need to be made. We look forward to seeing you fly with us again soon. 

SAS EUROBONUS membership cards now in SAS App only

2020-04-01

As a part of SAS continuous work with sustainability and digitalization SAS EuroBonus will no longer send out physical EuroBonus member cards or SAS Smart Pass.

Members whose Silver, Gold or Diamond status are renewed, or members who are up- or downgraded to a new tier level, will not automatically receive a new membership card by mail. Instead your EuroBonus member card is available via SAS App.

If you still would like a physical card and you are a EuroBonus Silver, Gold or Diamond member you can log in to your EuroBonus account and order a card.

Adjustments to member benefit offering

2020-04-01

SAS EuroBonus is constantly striving to offer a relevant and sustainable benefit portfolio for our most loyal members. For several years the goodie bag-benefit has in Diamond member surveys been ranked as one of the least appreciated benefits. This is also confirmed by the low degree of Diamond members choosing to redeem this annual gift.

We have therefore decided to remove the goodie bag-benefit from 31 March 2020 and we apologize for any inconvenience connected to this adjustment. We hope to replace the goodie bag with a new, more valued benefit that enriches the SAS travel experience even further for you as a Diamond member, delivered in a sustainable manner.

For further information, please contact Customer Service.

Temporary disruptions in SAS EuroBonus services

2020-03-20

The corona outbreak has developed fast and globally, with a severe impact on both SAS and the airline industry. The safety of our travelers and employees will always be our highest priority, and we are following the development of the current situation closely. Due to the extraordinary circumstances, SAS has temporarily suspended a majority of traffic program and workforce.

The EuroBonus program will therefore operate with temporary limitations, which will impact some of EuroBonus member services, until circumstances have normalized. This includes e.g. temporary limitation of points payment in the EuroBonus shop and temporary suspension of transfer of points between SAS EuroBonus and COOP (Sweden).

Please note that other key parts of the EuroBonus program still operate as normal, e.g. the Point Sharing service, earning points on credit cards and shopping with EuroBonus partners. For the latest information about SAS tickets and bonus tickets with SAS and Star Alliance, please visit our FAQ.

We are sorry for any inconvenience. 

A friendly reminder about your points expiring

Expired points cannot be credited to your account again, so make sure to use them in good time. It's a good idea to check the expiry dates online at regular intervals.

2020-03-13

2020-03-02

2020-02-27