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      US

      SAS Customer Service / EuroBonus

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      SAS Group Sales

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      Refunds

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      Denmark

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      SAS Corporate Sales Center

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      Norway

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      Sweden

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      Europe

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      EuroBonus Gold/Diamond, 24 hour service

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      Asia

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      Address:

      Passenger Refunds
      Scandinavian Airlines System
      301 Route 17 North, 5th Floor
      Rutherford, NJ 07070
       

      Contact US DOT

      This is the contact information to United States Department of Transportation:

      Aviation Consumer Protection Division, C-75
      US Department of Transportation 1200 New Jersey Ave.
      SE Washington DC 20590

      http://www.dot.gov/airconsumer
      Tel: 202-366-2220 (TTY 202-366-0511)