Need assistance?
Before reaching out, we recommend visiting our Customer Service Portal or checking out our FAQ section, where you may quickly find the answers you’re looking for.
For checking, changing, or canceling a booking, the fastest option is to log in to My Bookings.
Still need help? Feel free to start a chat with us! If you don’t find what you’re looking for, you can give us a call. To ensure faster service, please have your booking reference, payment card, or EuroBonus number ready.
Quick Links
Manage My Booking
More Information
No waiting time
Here's where you can make a request or fill out information for a certificate.
Medium waiting time
Our chatbot Ture can help you with the most common issues 24/7. And if Ture can't help, you can live chat with an agent.
Longest waiting time
Get in touch by calling SAS Customer Service or our EuroBonus Gold/Diamond hotline if you're a member.