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      Denmark

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      Norway

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      Sweden

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      Europe

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      EuroBonus Gold/Diamond, 24 hour service

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      Asia

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        Travel voucher as an alternative to a monetary refund

        Instead of a refund you can receive a SAS Travel Voucher for future use. Apply for the voucher in My Bookings or contact us for assistance. More information about SAS cancellation and refund rules.

      Refund status

      Check the status of your submitted refund request

      If you haven’t requested a refund, but would like to do so, you can apply for a refund in  My Bookings by entering your booking reference and last name.

      If you have made a refund request through a travel agent or a charter company, please contact them for assistance.