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SUGGESTIONS

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Flight disruption

flight disruption information

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Long handling times

Unfortunately, many travelers were affected by the pilot strike and handling times for refunds and claims may be somewhat longer than normal. We’re sorry and we’re doing everything we can to help you as soon as possible.

What to do

 

Stay updated

You can always find the latest information about your flight in the SAS App or on our website. You can also check your itinerary under My bookings.
 

Provide contact details

It is important that we have your contact information so we easily can inform you about changes to your flight by text message or email.
You can enter your personal contact information under My bookings.
 

Check your flight's status 

If you receive information that your flight has been delayed or canceled – please do not proceed to the airport for the originally scheduled flight.
 

Your rights

Detailed information regarding your rights EU261/2004