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    • Special assistance

      We do everything we can to make your trip as easy and comfortable as possible, whatever your needs or abilities.

      If you need special assistance, please fill out a request form after booking. Special assistance is subject to availability, so you need to get your request approved before departure. If you inform us later than 48 hours prior to departure we cannot guarantee assistance.

      You’ll find additional information below. For other medical conditions, see Health & medical conditions.

      Fill out the form that corresponds to your needs:

      Travel is for everyone

      • Certain types of disabilities requires assistance
      • Reduced mobility
      • Hidden disabilities
      • Seating on board
      • Service and emotional support animals
      • Damaged or lost physical aids
      We publicize information on the services we offer travelers with special needs and limited mobility as per safety regulations and EU Regulation 1107/2006.