SAS Flexible booking

Flexibility is important for travelers, especially now that traveling is more challenging than usual. We have introduced more flexible rebooking options so that you can travel now or later.

With our 24-hour money-back guarantee and our flexible tickets on international trips you can easily rebook – or cancel your trip completely and receive a SAS Travel Voucher – up until 72 hours before departure. For domestic trips in Scandinavia, we offer free rebooking up until one hour before departure in SAS Go Flex. SAS Plus tickets are both re-bookable and refundable. Below you find more information about the different flexible solutions.

Our flexible booking options

Cancel or rebook your ticket within 72h before departure

You can rebook you trip with SAS free of charge, or cancel your trip and get a SAS Travel Voucher – up until 72 hours before departure. This offer applies for all international travel.

Within 72 hours from departure ordinary ticket rules apply.

For domestic travel within Sweden, Norway or Denmark we offer rebooking free of charge until 1 hour before departure if you book your ticket in SAS Go Flex.

You can compare the rebooking conditions for each ticket type below, or read more here about our ticket options.

If you no longer wish to travel right now, all tickets can be changed for a SAS Travel Voucher. The voucher offers you the possibility to rebook later, since it is valid as payment for 1 year.

In My Bookings you can apply for and find all details about your voucher. Here you can find the full terms and conditions.

The SAS Travel Voucher:
- Can be used by you or another traveler
- Is valid for trips to any SAS destination
- Is valid to use as payment within 1 year after the date of issue
- Can be used via SAS's website or SAS Customer Service
- Can be used as full or partial payment for a new trip and any remaining value will remain on the voucher until it expires
- Is non-refundable
- Domestic flights cannot be canceled for a voucher
SAS Plus offers benefits and flexibility

SAS Plus tickets are both rebookable and refundable. This applies to both domestic and international travel.

If you book a ticket in SAS Plus or SAS Business, you also enjoy even more benefits, such as choosing your seat, extra checked baggage, free WiFi onboard, more EuroBonus points, access to SAS Lounge and Fast Track.
Flexibility with SAS Bonus tickets

You can always rebook or cancel a SAS Bonus trip up to 24 hours before departure.

Bonus tickets are SAS' most popular and high-value offer to EuroBonus members. On most SAS flights, we reserve a certain number of bonus seats that you can book using your points.

If you cancel your SAS Bonus trip, the points and taxes and fees you paid will be refunded (as long as the points have not expired). If you rebook your trip, the price at the time of rebooking will apply. You can read more about SAS Bonus tickets here.

SAS Bonus tickets have a fixed price, are paid 100% with points, and are marked with a golden dot in the booking flow.

Compare ticket types

Domestic

	Rebooking (change time or day)	Pay fare difference	Refundable	SAS Travel Voucher
SAS Youth Ticket	Rebooking permitted for a fee	Yes	Non-refundable	Not applicable for domestic flights
SAS Go Smart	Rebooking permitted for a fee	Yes	Non-refundable	Not applicable for domestic flights
SAS Go Flex	Rebooking free of charge until 1h before departure	Yes	Refundable for a fee	Not applicable for domestic flights
SAS Plus Smart	Rebooking permitted for a fee	Yes	Refundable for a fee	Not applicable for domestic flights
SAS Plus Pro	Rebooking free of charge until 1h before departure	Yes	Refundable	Not applicable for domestic flights
SAS Plus Full Flex	Rebooking free of charge until 1h before departure	No	Refundable	Not applicable for domestic flights
SAS Bonus	Rebooking free of charge until 24h before departure	Yes	Refundable until 24h before departure (not expired points)	Not applicable for SAS Bonus tickets

Ticket rules apply on markets where the ticket type is available.

If you rebook and change to a higher fare type, you might have to pay the fare difference, depending on ticket type.

International

	Rebooking (change time or day)	Pay fare difference	Refundable	SAS Travel Voucher: Extra flexibility due to Covid-19*
SAS Youth Ticket	Rebooking free of charge until 72h before departure	Yes	Non-refundable	Available until 72h before departure
SAS Go Light	Rebooking free of charge until 72h before departure	Yes	Non-refundable	Available until 72h before departure
SAS Go Smart	Rebooking free of charge until 72h before departure	Yes	Non-refundable	Available until 72h before departure
SAS Go Pro	Rebooking free of charge until 1h before departure	Yes	Refundable	Available until 72h before departure
SAS Plus Smart	Rebooking free of charge until 72h before departure	Yes	Refundable for a fee	Available until 72h before departure
SAS Plus Pro	Rebooking free of charge until 1h before departure	Yes	Refundable	Available until 72h before departure
SAS Plus Full Flex	Rebooking free of charge until 1h before departure	No	Refundable	Available until 72h before departure
SAS Business Smart	Rebooking free of charge until 72h before departure	Yes	Refundable for a fee (tickets from the USA will not be refunded)	Available until 72h before departure
SAS Business Pro	Rebooking free of charge until 1h before departure	Yes	Refundable	Available until 72h before departure
SAS Bonus	Rebooking free of charge until 24h before departure	Yes	Refundable until 24h before departure (not expired points)	Not applicable for SAS Bonus tickets

*We allow any customer on all international flights, to cancel their booking until 72 hours before departure and receive a voucher in the value of their original booking.

Ticket rules apply on markets where the ticket type is available.

If you rebook and change to a higher fare type, you might have to pay the fare difference, depending on ticket type.

Please note that SAS Go Smart from China is refundable for a fee, and rebookable for a fee. From Japan, SAS Go Smart (SAS Go Saver) is non-rebookable, but refundable for a fee. SAS Go Light is not available from Asia.

24-hour money-back guarantee

If you booked your trip through SAS your ticket is always refundable within 24 hours of purchase, regardless of ticket type. If you booked your trip less than 24 hours before departure, the ticket is refundable up until 12 hours before departure. Our 24-hour money-back guarantee applies to tickets booked directly on SAS website, SAS App or through Customer Service.

SAS Safe Travel

The safety of travelers and staff is always our highest priority. We want you to feel safe when you travel with SAS. SAS has since the beginning of the corona outbreak taken a number of measures to ensure your safety and well-being on board.

See our initiatives