SAS For Business FAQ
I have a booking with departure 1 May 2022 or later that includes Widerøe, will I be able to use it?
Yes
If I have booked a ticket with Widerøe (or a combined trip with Widerøe + SAS) before 1 May 2022 with planned departure of first segment after 1 May 2022, can I re-book this ticket?
Yes, if your ticket is a corporate discounted fare ticket then you may rebook but if you have a Travel Pass Corporate ticket then it is not possible. If you wish to re-book the return-ticket, you will need to cancel this Travel Pass Corporate ticket and book a new one with SAS only.
Can I get a refund for my Widerøe booking after 30 April 2022?
Yes, if your ticket number starts with 117, please contact SAS Customer Service or your travel agency. Travel Pass Corporate tickets are paid after your travel and refund is therefore not applicable. If your ticket number starts with 701 then you need to contact Widerøe customer service or your travel agency.
Will this change affect other SAS Partners in our Corporate Agreement?
No.
Travel agents handle many SAS bookings, will they be able to book combined SAS and Widerøe from 1 May 2022?
Yes, on public fares.
I have a Travel Pass Corporate (Pay as you Fly) booking with departure 1 May 2022 or later that includes Widerøe, will I be able to use it?
Yes, as long as no changes are made to the booking.
If I have travelled on outbound in April on discounted ticket and have a planned return journey in May, can I re-book my return-ticket?
Yes.
If I have travelled on outbound in April on Travel Pass Corporate (Pay as you Fly) ticket and have a planned return journey in May, can I re-book my return-ticket?
No, changes are not possible. If you wish to re-book the return-ticket, you will need to cancel this TPC ticket and book a new one with SAS only.
What will happen with Travel Pass Prepaid products?
New purchase of Travel Pass Prepaid products no longer includes Widerøe. If you have a Travel Pass Prepaid product purchased before 1 March 2022 you will be able to travel on both SAS and Widerøe until 30 April 2022. After 30 April 2022 your Travel Pass Prepaid product is only valid on SAS and if you wish to request refund of the remaining amount, please contact SAS Customer Service.