Why can´t I make a new award booking on Star Alliance partners online?
The corona outbreak has spread fast and globally. It has a severe impact on the airline industry. The safety of our travelers and employees will always be our highest priority, and we have monitoring the development closely.
These extraordinary circumstances have led to a large number of last-minute Star Alliance flight cancellations outside of SAS' control and we have therefore temporarily suspended online award bookings on Star Alliance partners.
Through SAS Customer Service it is possible to rebook an existing Star Alliance bonus trip or book a new Star Alliance bonus trip.