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Refund due to visa rejection

This form is for requesting a refund for a trip to/from China in the event your visa application has been rejected.

To get a refund, you need to make a request before your original departure time. We’ll cancel your entire booking and refund your ticket in full provided you meet the requirements. If you do not meet the requirements, we’ll refund you according to the ticket rules. Traveling companions will be refunded based on the same evaluation.

If you have questions or need help, just contact SAS Customer Service

Travel details

Are you traveling to or from China?


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Cancellation details

* Required information

Did you book your trip through a travel agent?


Do you want to cancel the entire booking?


Do you want to cancel all travelers in your booking?


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Travelers

Add the travelers whose trips you'd like to cancel.
You can’t add more than 9 travelers at a time.

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Booking details

* Required information

Booking reference: undefined

Fill in your booking details below.


Please enter your booking reference

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Copy of visa rejection

* Required information

Attachments:

Upload a copy of your visa rejection from the embassy (one per traveler).


You can only upload .jpg, .jpeg, .png and .pdf files. The maximum file size is 5 MB.

Please upload a copy of the visa rejection

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Contact information

* Required information

Name:
Email:

Enter the email address that was used when you made the booking.


Please add a first name
Please add a last name
Please add a valid email address

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You must certify that the information provided is true and correct

Read more about how SAS handle your personal data in our Privacy Policy

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