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Delayed or canceled flight claim

If you incurred any unexpected expenses because your flight was delayed or canceled, you may be reimbursed.

Please note that you can’t apply for a refund for your flight ticket using this form. You can apply for a refund on our Cancellation & refund page.

Booking details

* Required information
Fill in your booking details below.

Your booking reference has 6 characters. You can find it on your e-ticket or itinerary you received by email, in the SAS app or for upcoming flights in “Manage my booking”

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The flight number is the number of your original flight.

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Were you rebooked on another flight?