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    • Delayed or canceled flights

      We always do our utmost to ensure that you arrive on time. In the event of your flight being delayed or canceled, we will do our best to help you.

      In these challenging situations simply knowing more about your options, what SAS is doing and what your rights are is important. We recommend that you read the information below to see if you might be eligible for compensation due to a delayed or canceled flight.

      If a flight operated by SAS is delayed or canceled we will do our best to take care of you and keep you informed. We have dedicated teams working 24/7 to get you to your destination as soon as possible.

      If you decide to make your own travel arrangement, SAS as a general rule, will not reimburse the new ticket.

      Your rights

      • Stay updated
      • Rebooking and refund
      • Food and drinks
      • Accommodation and transport
      • Making a claim
      • Passenger rights