Travel info


Heathrow Terminal 2

- designed to make travel easier
london heathrow terminal 2 - the queen's terminal

We’ve moved to Star Alliance’s new home at Heathrow – the brand-new Terminal 2, also known as the Queen’s Terminal. An upgrade for us, but also for you. This light, spacious building was especially designed to make travel even easier.


Faster check-in

Say goodbye to long queues. Check-in at Terminal 2 is fast and easy:
  • You can directly print your boarding pass and Bag Tag at one of the 66 self-service kiosks available. 
  • After using the self-service kiosks, passengers in SAS Go traveling with bags can then proceed to the Bag Drop. SAS is located in Zone D1-4.
  • Travelers in SAS Plus, and EuroBonus Gold or Diamond members, are invited to use the premium check-in desks located in Zone C11-12.
  • The check-in deadline is 45 minutes before scheduled departure for all passengers traveling with SAS. You must enter security 35 minutes before your flight departs.

Faster through security

Before entering security, you can scan your boarding pass yourself. What’s more, premium passengers have access to a minimum of four Fast Track security lanes.
You must enter security 35 minutes before your flight departs.

More lounges

EuroBonus Gold or Diamond members get exclusive access to two of the terminal’s most luxurious lounges: the Lufthansa Senator Lounge in Terminal 2A and the United Airlines Club Lounge in satellite Terminal 2B. Air Canada and Singapore Airlines also have lounges at T2B available for travelers in SAS Plus and EuroBonus Gold or Diamond members.
SAS Plus travelers also have access to Lufthansa Business Class Lounge. 

Free Wi-Fi

There's Wi-Fi available throughout the terminal to help you stay in touch or plan your travels. Just choose Heathrow Wi-Fi & follow the on-screen instructions. Once you've completed registration you can enjoy your 45 free minutes.

Better choice of shops and restaurants

Shop for quality
From Boss to Gucci, you’ll find one premium brand shop after another at the Queen’s Terminal, including the first John Lewis store at an airport.

Try the cuisine of Heston Blumenthal
That’s right! The famous star chef opened up his own place at Terminal 2, along with several other high quality restaurants. Bon appétit!

Faster connections

Moving under one roof allows Star Alliance member airlines to better deliver a seamless travel experience. With all Star Alliance member airlines at Heathrow located in the same terminal, connections will be smoother than ever before with a standard minimum connecting time of only 60 minutes.

Read more about Star Alliance’s new home at Heathrow
SAS check-in zones:
C for SAS Go
D for SAS Plus


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