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SUGGESTIONS

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SAS Safe Travel

The safety of travelers and staff is always our highest priority. We want you to feel safe when you travel with SAS.

To maintain critical infrastructure, and to meet the demand for necessary travel and transportation of goods in Scandinavia, SAS continues to fly a number of routes. SAS has since the beginning of the corona outbreak taken a number of measures to ensure your safety and well-being on board.

Follow the general recommendations and stay home if you feel sick

  • We work closely with the authorities in all Scandinavian countries, as well as international authorities and regulators. We recommend that you always follow the general recommendations set by health authorities in your country.

    • cl--check-circle Stay home if you feel sick
    • cl--check-circle Wash your hands frequently
    • cl--check-circle Keep social distancing
    • cl--check-circle Follow the guidelines set by local health authorities
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    Face mask

    A face mask covering mouth and nose is required from boarding to disembarkation on all flights. We require you to bring your own face mask. The face mask requirement is in effect from 18 May to 31 August. Children younger than 6 years are exempted from this rule.
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    Travel and entry restrictions

    Please be aware that travel and entry restrictions may apply for some destinations. As a traveler you are responsible for making sure you meet the necessary requirements to enter your destination, before leaving for the airport. For guidance, please consult with government bodies, such as the Ministry for Foreign Affairs.

Before your trip

  • You can do a lot before your trip begins. Our digital self-service solutions save you time and help reduce contact at the airport.

    • cl--check-circle Stay home if you feel sick
    • cl--check-circle Ensure that you meet the necessary requirements to enter your destination
    • cl--check-circle Keep social distancing on your trip to the airport
    • cl--check-circle Check in online, using our app or website

At the airport

  • We have implemented several measures at the airport to ensure a safe journey for you. But you can also do a lot yourself. You should always follow the instructions given by our staff – they are here for your safety.

    • cl--check-circle Arrive well ahead of scheduled departure time
    • cl--check-circle All SAS Lounges are temporarily closed
    • cl--check-circle We have updated our boarding procedure to better facilitate social distancing
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    Boarding procedure

    The boarding procedures have been adjusted to better enable social distancing. We require you to follow the instructions given by the gate staff. You should only start boarding when your zone is called out.
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    Social distancing at the airport

    Do everything you can to keep social distancing at the airport. Keep distance in queues at check-in, security and at the gate.

On board your flight

  • The air on board your flight is kept clean using modern and highly efficient air filters, and we have adjusted our service concept to reduce contact.

    • cl--check-circle We do our best to seat travelers across the cabin, to create as much distance as possible
    • cl--check-circle Our cabin crew wears protective face masks on board
    • cl--check-circle Our aircraft are equipped with HEPA air filters to keep the air clean
    • cl--check-circle All aircraft are cleaned and disinfected according to EASA (European Union Aviation Safety Agency) regulations
    • cl--check-circle All non-essential loose items have been removed from the seat pocket
    • cl--check-circle All meal service is temporarily suspended on our flights to reduce contact
    • cl--check-circle Hand luggage is limited to one piece per traveler – see FAQ below
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    Face mask

    A face mask covering mouth and nose is required from boarding to disembarkation on all flights. We require you to bring your own face mask. The face mask requirement is in effect from 18 May to 31 August. Children younger than 6 years are exempted from this rule.
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    The air on board

    Almost all our aircraft are equipped with High Efficiency Particulate Air (HEPA) filters that are capable of capturing up to 99.97% of microbes, like viruses and bacteria, ensuring a high air quality. The air on board is exchanged every 2-3 minutes. The air on board is pressed down from the ceiling to the floor. This makes it difficult for droplets to spread, as the air flow makes droplets immediately fall to the floor immediately. All our Airbus and Boeing aircraft are equipped with HEPA filters. Flights operated with ATR aircraft has another type of air filter on board, which ensures a continuous flow of fresh air to the cabin.