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(Updated 18:48 CET 10 DEC 2017)

Distruptions in Air traffic due to bad weather in Europe

(Published 10DEC17)

 Due to snowy weather in Europe, this unfortunately have been affecting many of our flights 10DEC17, between Scandinavia and London, Dusseldorf, Frankfurt and Amsterdam.

Please check your Flight Status before going to the airport.

SAS is in progress rebooking you if your flight is cancelled .You can always check your flight details in My Trips .

We expect operate normal  on Monday 11 December.

 

SAS codeshare flights with Singapore Airlines to Denpasar (Bali)

(Published 27NOV17)

With regards to the volcanic activity at Mount Agung there may be disruptions in air traffic.

Rebooking
Customers travelling to Denpasar (Bali) 27NOV17 –11DEC17 with tickets starting with 117 issued on or before 31JAN18 may change their reservation once free of charge within ticket validity. The new travel date must commence on or before 30 November 2017.

If you bought your ticket via SAS please contact SAS for rebooking.
If you bought your ticket via a travel agent or a tour operator, please contact them directly.

Refund
You are entitled to a refund of your ticket if your flight was cancelled.

How to request a refund for cancelled flights:
If you bought your ticket via SAS and your ticket number starts with 117, you can apply for a refund online in just a few steps.
If you bought your ticket via a travel agent or a tour operator, please contact them directly.

 

 

NEW REGULATIONS FROM U.S. AUTHORITIES REGARDING FLIGHTS TO THE U.S.

(Published 19OCT17)

If you are travelling to the U.S. it is important that you arrive at your airport well in advance of your departure, as you will need extra time to check-in and for security screening.

This is due to additional regulations from U.S. Transportation Security Administration (TSA) affecting all departures to the U.S. as of October 26th.

All aviation companies in all countries, must adhere to the same regulations. This also affects transfer passengers.

 

INCREASED BORDER CONTROL AT COPENHAGEN AIRPORT

The Danish authorities have decided, in view of the change in the EU rules on the Schengen Zone, that effective 7 October 2017, the Police are to check the passports of all travelers crossing the Schengen border.

The new rules mean that all travelers, irrespective of their nationality, that cross the Schengen border, are to have their passport scanned at the Police passport control in Copenhagen Airport. Scanning is designed to check passports in relevant databases.

Copenhagen Airport anticipates waiting times of up to one hour at passport control, depending on whether you are arriving or flying from the airport. We therefore advise our passengers to arrive at the airport in good time, as passport control is performed after check-in and security.

Please note, that the new rules only affect travelers who cross the Schengen border. If you are traveling within the country or to other Schengen area countries, you do not have to scan your passport.

We otherwise suggest our passengers contact the Police or Copenhagen Airport for more detailed information on rules and guidelines for the time you should allow to go through passport control in order to make your flight. 

*Countries that are members of the Schengen Agreement: Austria, Belgium, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Italy, Latvia, Lithuania, Luxembourg, Malta, Malta, The Netherlands, Poland, Portugal, Slovakia, Slovenia, Spain and Sweden. Iceland, Liechtenstein, Norway and Switzerland are associate members and apply the same rules.

 

ELECTRONIC DEVICES – TSA (DHS – DEPARTMENT OF HOMELAND SECURITY)

(Published 19JUL17)

The U.S. Department of Homeland Security is implementing enhanced security measures, both seen and unseen, at all last-point-of-departure airports in 105 countries around world. The enhanced security measures are both seen and unseen; however, passengers flying to the United States may experience additional screening of their person and property. There are no changes to items allowed in carry-on and checked baggage.

The enhanced security measures include but are not limited to:

·       Enhancing overall passenger screening;

·       Conducting heightened screening of personal electronic devices;

·       Increasing security protocols around aircraft and in passenger areas; and

·       Deploying advanced technology, expanding canine screening, and establishing additional preclearance locations.

For further information:
Fact Sheet: Aviation Enhanced Security Measures for All Commercial Flights to the United States

 

RESTRICTIONS OF ADMITTANCE TO USA

Effective on June 29 th 2017 the United States will for a period of 90 days limit entry for below foreign nationals travelling to the USA. Should you have any questions regarding your visa, please contact the US Embassy.

  • Iran
  • Libya
  • Somalia
  • Sudan
  • Syria
  • Yemen 

The new rules will have impact on issuance of new visas

for persons from the six countries. At check-in the decision whether to accept a passenger or not with an airline, lies with the US authorities. Full refund is permitted in case of rejection of VISA related to this travel ban.


TRAVEL TO FRANCE

All French airports except Charles de Gaulle (CDG) and Orly (ORY) have border controls for Schengen arrivals and departures.

All passengers must present a valid National ID card or valid Passport when arriving or departing from France. Passengers inhibited to present a valid National ID card or valid Passport will be refused entry to France.


 

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