If your flight is not affected by COVID-19, regular fare rules apply for your ticket.
If you are holding an unused ticket with travel dates between 15 March 2020 and 15 July 2020 we offer a voucher covering the full value of the ticket. The voucher can be used to book a new trip and is valid for 12 months.
Please apply for the voucher under My bookings. More information about vouchers for unused tickets.