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Privacy policy

When using SAS web site we will collect information about you, which includes the information you enter in your profile, as well as information on how you use our site. Some technical information is collected using cookies, see more about cookies in our FAQ's, Technical requirements.

The personal data you submit on SAS web site and the information on how you use our site will be treated with the utmost care and respect. SAS will use your personal data to fulfill our obligations during the handling and administration of reservations, payment and ticket delivery, which will include use of your data for the following purposes: accounting, billing and audit, ticketing, credit or other payment card verification, immigration and customs control, security, administrative and legal purposes, operation of frequent flyer programs, system testing, maintenance and development, customer relations, contact regarding automatic check-in and other flight information etc.

For these purposes, and subject to the travel arrangements you have chosen, we may need to disclose and transfer your personal data to companies within SAS , airlines and other companies involved in providing your travel and related services, our partner airlines and other partner companies, data processing companies working on our behalf, travel agencies, governments and enforcement agencies, credit card companies, etc., which may involve sending your personal data outside the European Union and the European Economic Area. In compliance with requirements of the U.S. Government, SAS and other airlines allow U.S. Customs and Border Protection to access certain travel and reservation data (referred to as "Passenger Name Record" or "PNR") of passengers flying to, from or through the U.S. These data are used primarily for preventing and combating terrorism and other serious criminal offences. Further information can be obtained upon request from your airline or travel agent.

In order to present offers and services that we believe are of particular interest to you, SAS may use your personal data for marketing and communication purposes. You may at any time opt out of receiving these marketing communications.

When you sign up as a subscriber to SAS newsletters via e-mail, you accept that we may use your e-mail address to send you news and other marketing information and communication on a regular basis. We continuously strive to improve and keep this information interesting and relevant for our customers. In order for us to follow up on whether you like or dislike what we send to you, we collect information on the following items;
1) Whether you open your e-mail 2) Whether you click on any links. The data collected are used internally within SAS for statistical purposes.

SAS will never allow a third party to use your personal data for marketing and communication purposes.

You can always delete or change the personal data that you have inserted on SAS web site.

We offer a very high security against loss, misuse and unauthorized access of your personal data and payment details. Processing and data transfer between your web browser and our server is secured using 128 b Secure Sockets Layer (SSL).

For the purpose of this Privacy policy SAS shall mean Scandinavian Airlines System Denmark-Norway-Sweden and any subsidiary, in which Scandinavian Airlines System Denmark-Norway-Sweden owns, directly or indirectly, fifty per cent or more of the shares.

Pernilla Rosén, Director SAS Direct Channel, is responsible for keeping our privacy policy at SAS web site.

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