SAS will cover reasonable costs for food, non-alcoholic drinks and 2 telephone calls during the delay. Depending on the situation, ground staff will issue meal vouchers to purchase food and drinks while you are waiting for your flight to depart. Please remember, it is your responsibility to limit your costs and don’t forget to save your receipts.
If your flight is delayed, you are entitled to the above if the the delay is expected to last:
- two hours or more in the case of flights of 1500 kilometers or less; or
- three hours or more in the case of all intra-Community flights of more than 1500 kilometers and of all other flights between 1500 and 3500 kilometers; or
- four hours or more in the case of all flights not falling under the above