Offers and News
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NEWS AND REMINDERS
Temporarily suspended guaranteed seats on fully booked flights
During the summerperiod, flights to many of our holiday destinations are already at full capacity. This means that from 20 May to 12 August, we won’t be able to guarantee seats on fully booked flights for our EuroBonus Gold members on our domestic, intra-Scandinavian and European routes.
To ensure that you have the best travel experience possible, we’d like to encourage you to book as early as possible.
SAS EuroBonus extends current membership status for 12 months
SAS remains completely dedicated to serving and rewarding our most loyal customers, even in these challenging times where many of our loyal EuroBonus members are challenged to collect the qualifying status points and flights required to maintain their membership levels within the 12-month qualification period.
SAS has therefore decided to honor our frequent flyers’ dedication and engagement to SAS and EuroBonus by offering EuroBonus members a 12-month extension on their current membership level. This benefit will be applied automatically to active EuroBonus accounts where the member has achieved current membership level on own merits, either by earning qualifying points or qualifying flights.
The benefit will be applied to members that have a qualification period with expiry date 31 March 2020 until 28 February 2021.
For more information and frequently asked questions, please visit our EuroBonus FAQ page.
We will continue to closely monitor how the situation progresses and determine if additional measures need to be made. We look forward to seeing you fly with us again soon.
SAS EuroBonus Membership cards now in SAS APP only
As a part of SAS continuous work with sustainability and digitalization SAS EuroBonus will no longer send out physical EuroBonus member cards or SAS Smart Pass.
Members whose Silver, Gold or Diamond status are renewed, or members who are up- or downgraded to a new tier level, will not automatically receive a new membership card by mail. Instead your EuroBonus member card is available via SAS App.
If you still would like a physical card and you are a EuroBonus Silver, Gold or Diamond member you can log in to your EuroBonus account and order a card.
Adjustment to member benefit offering
SAS EuroBonus is constantly striving to offer a relevant and sustainable benefit portfolio for our most loyal members. For several years the goodie bag-benefit has in Diamond member surveys been ranked as one of the least appreciated benefits. This is also confirmed by the low degree of Diamond members choosing to redeem this annual gift.
We have therefore decided to remove the goodie bag-benefit from 31 March 2020 and we apologize for any inconvenience connected to this adjustment. We hope to replace the goodie bag with a new, more valued benefit that enriches the SAS travel experience even further for you as a Diamond member, delivered in a sustainable manner.
For further information, please contact your dedicated Diamond service.
Temporary disruptions in SAS EuroBonus services
The corona outbreak has developed fast and globally, with a severe impact on both SAS and the airline industry. The safety of our travelers and employees will always be our highest priority, and we are following the development of the current situation closely. Due to the extraordinary circumstances, SAS has temporarily suspended a majority of traffic program and workforce.
The EuroBonus program will therefore operate with temporary limitations, which will impact some of EuroBonus member services, until circumstances have normalized. This includes e.g. temporary limitation of points payment in the EuroBonus shop and temporary suspension of transfer of points between SAS EuroBonus and COOP (Sweden).
Please note that other key parts of the EuroBonus program still operate as normal, e.g. the Point Sharing service, earning points on credit cards and shopping with EuroBonus partners. For the latest information about SAS tickets and bonus tickets with SAS and Star Alliance, please visit our FAQ.
We are sorry for any inconvenience.
SAS temporarily suspends new award bookings on Star Alliance partners both online and via call center
The corona outbreak has developed fast and globally, with a severe impact on both SAS and the airline industry. The safety of our travelers and employees will always be our highest priority, and we are following the development of the current situation closely.
Due to the extraordinary circumstances and a large amount of last minute Star Alliance partner flight cancellations, outside SAS control, SAS needs to prioritize and assign its resources to support SAS passengers and will therefore temporarily suspend new award bookings on Star Alliance partners. If you have an existing Star Alliance bonus trips, it will be possible to rebook via call center.
It will still be possible to book new bonus trips with SAS and Wideroe with flexible rules just as normal. We are sorry for any inconvenience.
The services to Buy Extra points and Transfer Extra points are temporarily unavailable
The possibility to buy Extra Points has unfortunately been closed for some time and in addition the service to Transfer points for a cost will be temporarily unavailable starting at 15.00 on 2 March 2020. The services will be unavailable until 31 May 2020.
If you need to top up your balance, we advise you to take the advantage of the Point Sharing service where you and your family members can pool your points. We apologize for any inconvenience.
Now easier to claim missing points
We have improved our process to claim missing points to make it easier for you to claim missing points with SAS and our air partners. You can claim points at the earliest 8 days before and latest 6 months after your trip.
New to EuroBonus? You can claim points for flights you’ve taken within 30 days prior to joining.
Improved booking flow for points
We have made it is easier for you to search and book SAS flights for EuroBonus points. Now you find both Bonus tickets (best price) and Regular tickets for points (best availability) in the same booking flow. You can also combine the two ticket types in the same booking. This means that you can travel one direction with Bonus ticket and return with Regular ticket for points.
- Bonus tickets are SAS most popular and high value offering to EuroBonus members. Bonus tickets are offered at fixed price and are refundable up to 24h before outbound departure. Availability of Bonus tickets is limited, and tickets can be sold out on attractive routes where demand is high. Campaigns and vouchers (American Express and Mastercard Fly Premium) are only applicable on Bonus tickets
- Regular tickets for points are bookable on all flights with available seats. The tickets have the same booking rules as SAS regular tickets for cash, meaning that members also earn EuroBonus points on these tickets. As of 21st of October 2019 the points price is variable depending on the corresponding ticket price in cash. With the new pricing, members can book Regular tickets for points for less points than before, if booking more in advance. However, if a ticket is sold at a relatively high price in cash, the corresponding price in points will be higher. Members get the same tier level discount as before and the restriction to book minimum 14 days before departure to get discount is removed
Bonus tickets are marked with a golden dot to find them easily and to distinguish between the two ticket types. Visualization of campaigns on Bonus tickets has been improved with strikethrough of original points price. It is also possible to filter on Bonus tickets only.
The possibility to book trips where you return from/to another city is temporarily unavailable, but will be back again soon.
Use your EuroBonus points to fly wherever you want, whenever you want. Just log in and select “Pay with Points” and you will find all trips with SAS for points in the same place.
Sparebanken Sør Norway
To celebrate the partnership, you will get 4,000 Welcome Extra points if you link your Visa credit card to EuroBonus and then use the card on all purchases. Open for members resident in Norway.
Our partner Adria Airways
Adria Airways has ceased to be a partner of EuroBonus and member of Star Alliance, effective from October 2, 2019. No points can be registered nor be used from this date.
Earn points on Radisson Hotel Group
The way you earn points on Radisson Hotel Group has changed, effective from March 1, 2019. EuroBonus members will receive 1 Extra point per every 7 Radisson Rewards point exchanged from earned Radisson Rewards spend in USD paid on eligible charges.
Payment info onboard
Due to new regulations within the European Economic Area, SAS is introducing an interim payment solution onboard beginning in September.
Until a permanent payment system is in place, SAS has, together with eight other airlines, developed an interim routine which unfortunately comes with a number of limitations:
- EuroBonus points may not be used as payment.
- Magnetic stripe card payments may not be performed.
- Card payments can only be made in Swedish kronor (SEK).
- Travelers whose cards are linked to currencies other than SEK may be subject to an exchange fee. Please, contact your card supplier for terms & conditions. Payment limit equals SEK 4 000 per customer.
Cash payments in other currencies than SEK is accepted. We apologize for the inconvenience and look forward to introduce a new enhanced payment system for our travelers.
New search tool for award trips
With our new search tool it is easier than ever to search for, find and book SAS award trips in the “best price” category. There are more available trips than ever, to all of our destinations.
It has never been easier to get where you want using your points.