You can change or cancel EuroBonus trips tickets up to 24 hours before your departure.
The ticket fee of 450 SEK per person that is charged on all Star Alliance bookings will only be refunded if the booking is canceled within 24 hours of booking.
The booking fee for telephone booking (375 SEK per person) will only be refunded if the booking is canceled within 24 hours of booking.
As long as your points are still valid, you can change tickets up to 24 hours before your EuroBonus trip. Please note that you cannot reuse expired points. In case of a cancellation later than 24 hours before the trip, the points will not be transferred back to the member's EuroBonus account.
International fees are refundable. The fee for changing a bonus trip ticket with SAS and Star Alliance is 150 SEK/NOK or 15 EUR/20 USD per person.
On a SAS flight you can make name changes up until 24 hours before departure for a fee of 150 SEK/NOK (no name change allowed if the trip is with a Star Alliance partner airline).