All blind or deaf passengers without an escort or travel companion can be assisted by us. However, the number of passengers we can assist on each flight is limited, so please make a request in advance with SAS Sales & Service.
Other medical needs
For all other medical needs, including flat-lying transportation (stretcher) demands, please contact the SAS medical department. In most cases, a medical informationa form (MEDIF) and accompanying passenger(s) plus a doctor or nurse is required.
Flights to and from treatment abroad
All passengers must meet general health criteria. It is a burden on the body to fly, such as the reduced air pressure in the cabin, which can lead to increased oxygen demands during the flight.
Health criteria also apply when travelling to and from medical treatment abroad. A medical treatment, diagnostic intervention, chemotherapy or surgery can affect one's health such that it may become hazardous to fly.
All critically ill and cancer patients flying with SAS must complete a MEDIF. The health status assessment requires a doctor to complete a MEDIF to ensure pre-approval of your flight. An unsatisfactory health status assessment prior to the flight may result in refused travel for the passenger.
If the passenger is deemed too ill to fly at check-in or the gate, it is the captain's right to refuse transport.