Since 1988, the Freddie Awards have been widely recognized by frequent flyers and travel industry executives alike as the preeminent honor for frequent travel programs. Each year, the exciting gala Freddie Awards ceremony recognizes the best programs throughout the world, as decided by those who know these programs best - the frequent traveling public.
Airline - Best Customer Service in Europe / Africa
"This is the third time SAS EuroBonus has won a Freddie Award for Best Customer Service in Europe / Africa. EuroBonus reaches out to its members on Twitter, Facebook and YouTube and is readily available on the phone and via email. Members are satisfied with how EuroBonus responds to their needs and gives the program high marks for customer service."
A big and heartfelt Thank You to all of you who have voted for us. It shows that we are doing the right thing. We appreciate your loyalty to SAS EuroBonus - you really make us proud.
Almost three million people
from nearly every country worldwide participated, casting online ballots, choosing their favorite programs and campaigns for 2012. Voters cast ballots for their favorite programs in seven categories across one of three global regions: The Americas, Europe and Africa, the Middle East & Asia/Oceania.