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Terms of use

These conditions of sale are valid for consumer purchase of airline tickets from flysas.com.

These conditions of sale, together with your order, and as confirmed via email, constitute the contract between the parties involved.

You must be 18 years of age in order to  purchase airline tickets on flysas.com and use this website in accordance with all terms and conditions herein.
 
Consumer purchase of airline tickets is regulated in the following Norwegian Acts:

  • Norwegian Marketing Control Act of 16 June 1972 no. 47;
  • Norwegian Contract Act of 31 May 1918 no 4;
  • Norwegian E-Commerce Act of 23 May 2003 no 35.

The links above will provide more detailed information  as to your rights and obligations as a consumer. Please note that these Acts are only available in Norwegian. 
Whenever a written information is required, this is fulfilled by the use of fax, letter and email.

We would also like to inform you that by purchasing airline tickets, special regulations apply. More information about these conditions is found in Scandinavinan Airlines System ("SAS") General Conditions of Carriage and in ECACs Airline and Airport Voluntary Commitment to Passengers.

Parties involved

Seller is Scandinavian Airlines System (”SAS”), Oksenøyveien 3, Fornebu, Norway, postal address 0080 Oslo, Norway, telephone (+47) 67597000, and the terms "we" or "us" refers to SAS. The terms "you", "yours" and "your" refer to the person who enters into the agreement with SAS.

Order

Your order will be handled by our server (computer). An automatic order confirmation will be sent to you when we have received your order. Please read the order confirmation carefully and check whether it is in compliance with your order. Please note, however, that published reduced fare airline tickets may be sold out by the time you try to place your order.

Delivery

All tickets sold on flysas.com are delivered as electronic tickets (e-ticket). An e-ticket is issued immediately after your booking. An email will be sent you containing your reference code and ticket number as well as your flight details immediately after your e-ticket has been issued.

 
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