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Register missing points

- Quick, easy and rewarding

If you forget to register your EuroBonus number when you fly, buy or stay, you have six months to claim them.

If you are new to EuroBonus, you can claim points for flights, hotel stays and car rentals that have taken place within 30 days prior to joining.

Note: The system for registering missing points is unstable at the moment, please try again later. We apologize for the inconvenience & ask for your patience as we work to resolve the issue.

Pick a category below to get started:

Airlines

Accommodation



1. Select a partner in the dropdown below.

2. Follow the instruction on selected partner’s page.


Note: It can take up to 8 weeks for your points to be reported and registered from partners.

Airport transfers, cars and parking



1. Select a partner in the dropdown below.

2. Follow the instruction on selected partner’s page.

Payment cards



1. Select payment card provider in the dropdown below.

2. Contact your payment card provider’s customer service.

More partners


1. Select a partner in the dropdown below.

2. Follow the instruction on selected partner’s page.


Note: It can take up to 8 weeks for your points to be reported and registered.

WHY YOUR POINTS MAY NOT BE REGISTERED
  • It can take up to 3 weeks for points from our flights to be registered and 3-8 weeks for points from partners.
  • Your name or EuroBonus number was entered incorrectly or not at all in the reservation/check-in.
  • Your ticket is not eligible for points.
  • The activity has not been reported or was reported after the date of the account statement.
Read more on how to secure your EuroBonus points in the future.

1. Always quote your EuroBonus number when making a reservation, when checking in on flights and at hotels, or when renting a car.

2. Always use your name as it is shown on your EuroBonus card.

3. Always, if you make your flight reservations on our homepage, login first and your membership number and other contact details will be added automatically.
YOUR QUICK GUIDE
1. Pick a category
2. Follow the instructions
3. Give us some time to fix it for you.

Thanks for your patience!

Tip: Always save a copy of your tickets, hotel bills or car rental agreements until your points have been credited to you.
 
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