Need help to login?
Plan & Book
At the airport
Travel with children
Lost and found
Order sales receipt
- SAS helps make the wait easier
For delays of over two hours,
SAS provides for additional costs such as food expenses during the waiting period. For other costs, we recommend that you contact your insurance provider for possible reimbursement.
If the flight is cancelled,
we will arrange the re-routing of the trip to the final destination on your flight ticket and reimburse extra costs during the waiting period.
Additional costs can include food expenses and hotel accommodation where applicable.
For other costs, we recommend that you contact your insurance provider for possible reimbursement.
If you decide to cancel your trip due to a cancelled flight,
you are entitled to a refund of your unused ticket. Contact your sales office/travel agent for a refund or fill in and submit
This only applies to the refund of unused tickets. All other inquiries should be directed to
SAS Customer Care
SAS follows EU regulations regarding to delays and cancellations.
You can read more about how to trace delayed baggage
Select Travel Pass number
Please select which Travel Pass number to use
User has no TP/TPC account
Scandinavian Airlines © 2013
Agent sales info