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Damaged baggage

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Damaged baggage


  • If your baggage has been damaged, make a report at the SAS Arrival Service counter when you arrive at the airport.

  • You can also make a damage report by telephone up to 7 days after arrival. Call SAS Arrival Service at +45 3232 3260 (Denmark)/+46 771-224 243 (Sweden)/+47 815 59955 (Norway)/+358 20 514 6000 (Finland). You will then receive a baggage report with your baggage reference number.

*Compensation is according to the SAS Conditions of Carriage. Fragile and valuable items will not be reimbursed.
 

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