Need help to login?
Plan & book
SAS for business
At the airport
Travel with children
Lost and found
Order sales receipt
- we're here to help
If your baggage has been damaged,
make a report at the SAS Arrival Service counter when you arrive at the airport.
You can also make a damage report by telephone
up to 7 days after arrival. Call SAS Arrival Service at +45 3232 3260 (Denmark)/+46 771-224 243 (Sweden)/+47 815 59955 (Norway). You will then receive a baggage report with your baggage reference number.
You are entitled to apply for compensation
if your suitcase has been damaged or its contents have been damaged or fallen out*.
Click here to apply for compensation
*Compensation is according to the
SAS Conditions of Carriage
. Fragile and valuable items will not be reimbursed.
Select Travel Pass number
Please select which Travel Pass number to use
User has no TP/TPC account
Scandinavian Airlines © 2015
Agent sales info
Sign up for offers