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All you need to know before your trip

Before travel

Important   Services   Information

Always remember to read passport and visa rules for the country to which you are flying.

Passport and visa


Upgrades and seat selection. Take care of most of them before your trip starts.

Seat selection
Purchase upgrade


Relevant information before your trip.

Flight rebooking
Flight refund
Information by SMS
Transfer in Copenhagen
CO2 compensation


Be on time!
This is our best piece of advice! To be on the safe side, we recommend that you arrive at the airport no later than 1 to 1.5 hours before your flight departs so that you can be at the gate no later than 20 minutes before departure when boarding begins. For travel outside Europa, please be at the gate no later than 40 minutes before departure.

Rebooking your ticket
Most tickets purchased on can be rebooked. You can do so directly on!
Read more

Travel within the Nordic region & Europe
Travel to the rest of the world

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