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Lost and found
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- stay updated about your belongings
Delayed baggage is usually found within 24 hours.
While you wait for your delayed baggage,
we will assist you by providing you with the most essential necessities in the short term, such as toiletries and underwear.
If you have reported the baggage delay at the airport,
you can search for it with the SAS/WorldTracer Internet baggage tracer below.
You will need your baggage reference number,
which consists of 5 letters and 5 numbers (for example CPHSK12345). The reference number is not the same as the baggage receipt number.
If you include your mobile phone number,
when you report your delayed baggage, we will update you by SMS when your baggage is found.
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